Jim Norton Toyota of OKC

Buying a used vehicle I was very pleased with the treatment and the above and beyond work ethic of Krystal she was amazing! The constant helpfulness and and customer engage I was very pleased with the treatment and the above and beyond work ethic of Krystal she was amazing! The constant helpfulness and and customer engagement she gave was through the roof. I would highly recommend her trying anyone I know buying a vehicle, the love and compassion she has for her clients is outstanding! More

Glover Highlander Purchase The most positive part of our purchase was the young lady that was our sales person. Krystal was polite and very honest with us. After her however, th The most positive part of our purchase was the young lady that was our sales person. Krystal was polite and very honest with us. After her however, the experience wasn’t so positive. We were at the dealership for over four hours making this transaction. There were times we wanted to just forget it and leave. The staff was nice enough but the process was ridiculous for lack of a better word. We are happy with the purchase but the process needs to be more streamlined. Also we felt we were buying from what was the best car company in the world. The pressure to buy an extended warranty was over the top as well. Made us feel like we weren’t buying from a quality brand. Again, thank goodness for Krystal. We bought the vehicle because of her! If we do trade again with Jim Norton it is my hope you don’t have to block off half a day for the purchase! More

Very good experience This is a wonderful dealership full of wonderful people. Catherine was a very knowledgeable, thoughtful, and fun salesperson to work with. David was v This is a wonderful dealership full of wonderful people. Catherine was a very knowledgeable, thoughtful, and fun salesperson to work with. David was very good as well. They made the car buying process as enjoyable and painless as could be. Really, everybody was exceptionally kind and very un-typical of what you’d expect a major dealership to be like. My only complaints would be that I wished I got more for my trades but this is a business after all and they’re not here to give vehicles away. Our trades were older, one with high miles so that was to be expected in actuality. The other is the time it took for our finance guy to be freed up. I am an OTR professional truck driver who was on home time and every minute is precious to us drivers as we don’t get to be home and see our families much. Other than those two things my wife and I had an amazingly wonderful experience at this dealership. We would definitely recommend and would buy from them again in the future. That’s probably one of the first times I could honestly say that as most of my experiences with dealers have been terrible. More

Best Salesperson/Dealership/Experience I am truly thankful for the amazing service I received from everyone. I was involved in a hit and run accident and Nat went above and beyond to ensur I am truly thankful for the amazing service I received from everyone. I was involved in a hit and run accident and Nat went above and beyond to ensure I was comfortable. Love you guys and thank you for everything! More

Camry SE Nat was very helpful,Kept us informed at every step of buying our Car.Spent a lot of time searching for the perfect Car.Very Thoughtful Young Man. Nat was very helpful,Kept us informed at every step of buying our Car.Spent a lot of time searching for the perfect Car.Very Thoughtful Young Man. More

Great experience start to finish I saw a used truck on cars.com. Contacted the dealership. All my questions were answered. When I arrived the salesman, Vladimir, was awesome! From the I saw a used truck on cars.com. Contacted the dealership. All my questions were answered. When I arrived the salesman, Vladimir, was awesome! From the time I got out of my car, the test drive, waiting for the finance department to free up, all the questions I had. Very positive experience. More

Excellent! Nat and Lee were the sales associates that helped my wife and I with our car buying process. Great friendly customer service and very professional!! Nat and Lee were the sales associates that helped my wife and I with our car buying process. Great friendly customer service and very professional!! More

4Runner Everyone we worked with was very knowledgeable, answered questions quickly. Knew what I wanted going in, pricing was fair. Overall I had a great exper Everyone we worked with was very knowledgeable, answered questions quickly. Knew what I wanted going in, pricing was fair. Overall I had a great experience. More

Great buying experience The price for the car was fair. Nathaniel and the rest of the team treated me and my elderly father with respect. I have no conplaints The price for the car was fair. Nathaniel and the rest of the team treated me and my elderly father with respect. I have no conplaints More