Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Jim Norton Toyota of OKC

Oklahoma City, OK

3.8
348 Reviews
Call Dealership (405) 443-3142

8401 Northwest Expy

Oklahoma City, OK

73162

Directions

By Type

348 Reviews of Jim Norton Toyota of OKC

May 20, 2026

Low pressure. Very friendly I would recommend them to your next car purchase . Thank you More

by Knewkirk58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
May 20, 2026 -

Jim Norton Toyota of OKC responded

Thank you for the positive feedback! We're glad you had a low-pressure and friendly experience. We appreciate your recommendation at Jim Norton Toyota OKC.

May 17, 2026

The service was good and got all my stuff done fix my alignment and got me an good rental car More

by Tuan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Hough, Tony Garcia, Rachid Kaci, Tommy Irisoanga, Wilber Gonzalez, Brandon Meadows, Vladimir Del Bosque, Christian Flores, LEON ANTHONY, Laura Morse
Report | Print
May 18, 2026 -

Jim Norton Toyota of OKC responded

Tuan, it was our pleasure to assist you. Thank you from all of us here at Jim Norton Toyota OKC!

May 16, 2026

I felt like I was rushed at the end of the sale and I didn’t get my cap chairs in my vehicle, which should come with it disappointed in that felt like I was being dismissed when I asked about it. I would More

by cecebabalu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elon and his manager
Report | Print
May 18, 2026 -

Jim Norton Toyota of OKC responded

Thank you for letting us know about your recent visit. Customer satisfaction is always our highest priority, and this is not at all typical of our customer feedback. We would like to reach out to discuss this concern, but I cannot identify you from the review name used. Kindly give me a call at your earliest convenience. Jacqueline Webster - Variable Operations Director - (405) 506-6259

May 15, 2026

The service was quick and everything was done as explained. The dealership was clean and the people were friendly More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nieves
Report | Print
May 15, 2026 -

Jim Norton Toyota of OKC responded

Hi Paul! We are thrilled to hear that everything was done quickly, clearly, and with a smile. We hope to see you back at Jim Norton Toyota OKC next time!

May 13, 2026

I bought my 2015 sienna van at Jim Norton Toyota in 2015. Have had many enjoyable miles in this vehicle . I would buy a van again. More

by Sister cox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Irisoanga
Report | Print
May 13, 2026 -

Jim Norton Toyota of OKC responded

Thank you for sharing your experience! We wish you many more safe, fun miles in your Sienna. - Jim Norton Toyota OKC

May 09, 2026

Diagnósis 4 hour for wrong diagnosis they never says nothing about what I was going for More

by Kevin Barrios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DEJRAH PAYTON
Report | Print
May 11, 2026 -

Jim Norton Toyota of OKC responded

Thank you for sharing your feedback, Kevin. Customer satisfaction is always our top priority, and we strive to offer the best service possible. I encourage you to please reach out directly if I can clear up any confusion about your vehicle's diagnosis or assist you in any way. - James Deaton - Fixed Operations Mgr - (405) 470-2717

May 07, 2026

Great smooth transition from start to finish! Helped us by allowing us a few days to leave town and come back and pick up car. More

by russell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gainor
Report | Print
May 07, 2026 -

Jim Norton Toyota of OKC responded

Hi Russell, we're pleased to hear that your entire experience was simple and easy. Thank you for choosing Jim Norton Toyota OKC and for sharing your feedback with our team!

May 07, 2026

our sales person was Alano. He was very courteous and helpful with finding a Rav 4 that had the features we were looking for. He patiently answered all our questions and demons More

by Walter Swindle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alano
Report | Print
May 07, 2026 -

Jim Norton Toyota of OKC responded

Thanks for sharing your positive feedback about Alano and the team, Walter! We're glad you had a great buying experience at Jim Norton Toyota OKC, and we hope you enjoy every mile in your new RAV4!

May 04, 2026

Excellent service … staff friendly and professional. Effective communication and support. Facilities are comfortable and clean More

by Yelitarodriguez1202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliberto
Report | Print
May 05, 2026 -

Jim Norton Toyota of OKC responded

We're happy to hear the service was excellent in every way! Thank you for choosing Jim Norton Toyota OKC and for sharing your feedback, Yelita.

May 03, 2026

The salesman and finance person were very honest and did not use high pressure and tricks with my dealing with them. More

by redawes1965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Konner
Report | Print
May 04, 2026 -

Jim Norton Toyota of OKC responded

Thank you for sharing your feedback! We are thrilled to hear that the team was honest and transparent throughout your visit. We truly appreciate your business, and we hope to see you again at Jim Norton Toyota OKC. Drive safely!

1
2
3
4
...
35