Jim Norton Toyota of OKC

I had two recall notices and it took about 2 hours. I had two recall notices and it took about 2 hours. Hopefully there won't be any more. I think it would be helpful to your customers if the service I had two recall notices and it took about 2 hours. Hopefully there won't be any more. I think it would be helpful to your customers if the service person explained just what they did and assured the customer that the problem was completely fixed. I was told in the beginning that I would have to. bring the Rav-4 back for a switch, if it needed to be replaced. Now I have to call and ask if that is still the case, because I wasn't told anything when I picked it up and the invoice is a little vague. More

Went in to get some recall and routine service done. Was not expecting much because Momentum had such terrible service and I dreaded even going back to Toyota. Joe met me at the check in and gave me a li not expecting much because Momentum had such terrible service and I dreaded even going back to Toyota. Joe met me at the check in and gave me a list of things that needed attention after there inspection. They found a water pump going bad and took care of it under warranty. He gave me a price for everything else that needed replaced. No pressure was given and he made the trip feel friendly and professional. He got what I needed done that day and on time. Best Toyota service I have had since I bought the truck. More

WOW!!!!!!!!!! Went to rotate tires and get shade for window. The cost was higher than I had been told several months before. Jeff covered cost of the entire part but it was a discontinued item. They tin window. The cost was higher than I had been told several months before. Jeff covered cost of the entire part but it was a discontinued item. They tinted windows free. Thanks guys! More

I wanted a used Venza which I couldn't find in the Oklahoma area. Momentum Toyota advertised one on their website that was exactly what I wanted. It was in Texas. It took a week for them to get the ca Oklahoma area. Momentum Toyota advertised one on their website that was exactly what I wanted. It was in Texas. It took a week for them to get the car to Oklahoma on a car carrier. By this time I had been without a car for 4 weeks and was anxious to get another one. When they unloaded the Venza, the car carrier damaged the roof with a scrape and a dent. The odometer reading and the description of the car didn't match the car that came off the car carrier. The car delivered was in better condition. I wouldn't buy a car that was scraped up so it was sent to the body shop for repairs. 2 weeks later, the car was ready and I went to pick it up. The roof skin had been replaced and it looked good as new. I purchased the car at a fair price. A few weeks later I noticed the edge of the windshield looked chewed up. Then a crack appeared on the inside of the windshield. When I took the windshield to be replaced at Safelite, they told me it was a stress fracture and the chewed up edge was a sign that the windshield hadn't been replaced correctly at the body shop. I felt like this dealership walked all over me. The amount of time it took them to deliver a car in good condition to a cash paying customer was ridiculous. I wouldn't recommend this dealership or their body shop. More

We went in to buy a used CDC and left with a new Toyota. Barry has got to be the greatest salesman we have ever dealt with. He is easy going, fun, and was a great help. We will return to Momentum Toyota and Barry has got to be the greatest salesman we have ever dealt with. He is easy going, fun, and was a great help. We will return to Momentum Toyota and buy from Barry, again... Also, the finance department was great. Mr. Hill hooked us up with Aaron Duffy who is a super great person in finance and was quick, friendly, and sincere. Super great visit..... Highly recommend!!!!! More

Loy and the sales manager were very straight to the point and professional--and got exactly where I wanted very quick. I appreciate the experience and I have bought over 150 vehicles. Thanks and please send and professional--and got exactly where I wanted very quick. I appreciate the experience and I have bought over 150 vehicles. Thanks and please send to my house if you could. I would buy from them again tomorrow if needed and would recommend to all friends and family More

Our experience was great with Dub Richardson Toyota. The staff was friendly & professional. We did not feel pressured or misled as we have recently at another dealership, in our local area. We will travel staff was friendly & professional. We did not feel pressured or misled as we have recently at another dealership, in our local area. We will travel 200 miles to purchase a vehicle from them again and we will continue to recommend them to others. More