Back

Jim Tidwell Ford

Kennesaw, GA

4.5
443 Reviews

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

Directions

By Type

Showing 443 reviews

September 20, 2023

Jim Tidwell Ford Service Dept did a great job on repairing the vehicle and provided accurate times for pickup of More

by Mark Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Guitar and Service Manager Mr Sharp.
Sep 23, 2023 -

Jim Tidwell Ford responded

It's wonderful to hear that the Jim Tidwell Ford Service Department did a great job repairing your vehicle and provided accurate pickup times. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 18, 2023

Was very unprofessional, I called in to put down payment to reserve a truck I wanted, I was assured that the truck was still available and I made arrangements to fly down to pick it up. 4 days later I was More

by stanford.sons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Keven
Sep 19, 2023 -

Jim Tidwell Ford responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

September 18, 2023

Absolutely the best dealer around. No xx and to the point. Will definitely buy from them again. More

by therrick81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
Oct 11, 2023 -

Jim Tidwell Ford responded

It's great to hear that you had such a positive experience with Jim Tidwell Ford. Straightforward and no-nonsense service can make the car-buying process much smoother. Your intention to buy from us again speaks volumes about your satisfaction. Enjoy your new vehicle and happy driving!

September 18, 2023

The people were nice and polite and honest, I would buy another car from them More

by Jesshuggins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The salesman I don’t know his name, but he was great
Sep 21, 2023 -

Jim Tidwell Ford responded

It's fantastic to hear that the staff you interacted with were nice, polite, and honest during your car-buying experience. Thank you for your review! Congratulations on your new vehicle!

September 16, 2023

Service advisor was professional ,knowledgeable about the service I needed, and the service was GREAT More

by nevahuskey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Streetman
Sep 19, 2023 -

Jim Tidwell Ford responded

We are thrilled to have provided you with a great service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 16, 2023

Very customer oriented, great communication during service and quality employee! Glad to see people who actually care, working hard for their company and for the benefit of the customer and your team More

by Archie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Sep 24, 2023 -

Jim Tidwell Ford responded

Thank you for choosing Jim Tidwell Ford! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

September 16, 2023

Great Service Department! ! Always top notch service, friendly, fair and honest!! Always take my vehicle here when service is needed. I know it's been done right!! More

by SMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael S. And Tommy Powers
Sep 22, 2023 -

Jim Tidwell Ford responded

Thank you for the Five-Star review and for choosing Jim Tidwell Ford. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 14, 2023

A very friendly dealership that is very attentive. Service options are good and so far, each encounter has been quickly handled. I usually wait in the service area. Oil changes are fast. More

by Amos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember
Sep 23, 2023 -

Jim Tidwell Ford responded

It's truly wonderful to hear that you had an amazing experience with Jim Tidwell Ford. Thank you for sharing your glowing review! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 14, 2023

Today’s visit was quite organized. A lot of paperwork involved in auto service now; it’s kinda laughable. The associate was pleasant, efficient and the service was quick. They have a c More

by lord-bells0s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t get his name
Sep 26, 2023 -

Jim Tidwell Ford responded

We appreciate you taking the time to leave us this feedback.

September 13, 2023

They keep up with my needs. I really need new tires. Tidwell find tires for me and call soon. More

by dwbchelsea44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Ortiz
Sep 19, 2023 -

Jim Tidwell Ford responded

Thank you for the review and for choosing Jim Tidwell Ford. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

...
16
...