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Jim Tidwell Ford

Kennesaw, GA

Overview
Reviews
Vehicles
4.6
753 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 753 reviews

October 16, 2024

Took my car for an oil change there and had it all nice and readied without further issues. More

by Gabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey
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Oct 19, 2024 -

Jim Tidwell Ford responded

Hi Gabe, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

October 16, 2024

Justin Hannah (advisor) is great to work with. Easy to contact and work with while has car. Techs went the extra mile. Itemized detail for work done. And they delivered my car! Gotta love that. More

by GS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hannah
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Oct 19, 2024 -

Jim Tidwell Ford responded

Hi, we are very happy Justin Hannah could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 15, 2024

Thank you guys. My car is happier. Service was great. Thanks for being Ford nearby where I live it’s convenient and good service. Thanks for the coupons especially. More

by youngcarolthree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Oct 18, 2024 -

Jim Tidwell Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 14, 2024

I personally have very good experiences. I have been a customer for 12 years. And it's the best in Georgia. More

by Juan torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin and the service manager. The best.
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Oct 17, 2024 -

Jim Tidwell Ford responded

Hi Juan, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 11, 2024

Great service, clear expectation, immediate updates, amazing customer service. Thank you Candace for the best car dealership I have experienced. More

by Bcalbertson73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace Waterman
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Oct 13, 2024 -

Jim Tidwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Tidwell Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

October 11, 2024

I had a check engine light for my food transit. Thank goodness I had warranty coverage. This dealership took good care of me the same day, set me up with a rental. Repair took like 24hrs. More

by ggmtransport
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris's Terry
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Oct 13, 2024 -

Jim Tidwell Ford responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 11, 2024

Michael stepped to the plate to have my car taken care of. Very satisfied! Thanks. More

by Frito
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael and The manager.
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Oct 13, 2024 -

Jim Tidwell Ford responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 11, 2024

Friendly service and a nice atmosphere it was easy to schedule maintenance for my truck online More

by Alfurkert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny streetman
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Oct 13, 2024 -

Jim Tidwell Ford responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 11, 2024

Mathew in service was amazing. He was so easy to get in touch with and was super responsive. Anytime he said he would do something he always delivered and did it quickly. More

by Bitler1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
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Oct 13, 2024 -

Jim Tidwell Ford responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 10, 2024

Excellent dealership. This is the best car buying experience we've had. All the people working there provide great customer service. More

by kirsten.rosamilia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael, Zachary, Mark
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Oct 13, 2024 -

Jim Tidwell Ford responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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