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Jim Tidwell Ford

Kennesaw, GA

4.5
454 Reviews

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 454 reviews

July 27, 2023

Met all commitments and on time. Very friendly and responsive. Will definitely continue to use Tidwell Ford in the future. More

by CBCC12Cooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Michael, Johnny
Jul 30, 2023 -

Jim Tidwell Ford responded

We appreciate your positive review about your recent experience with us!

July 26, 2023

Everyone employed at Tidwell Ford works had to make sure the customer is happy about their visit. More

by jcathy77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin and Alex
Jul 31, 2023 -

Jim Tidwell Ford responded

We're happy you found our staff to be so supportive during your experience here at Jim Tidwell Ford.

July 25, 2023

Originally scheduled for Saturday at 9am . I arrived before then and found out I had to leave the car all day! The dealership was down to two mechanics and I was number 15. This couldn’t be po More

by JohnnyC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep.
Aug 01, 2023 -

Jim Tidwell Ford responded

We appreciate you taking the time to leave us this feedback.

July 24, 2023

Mike Gregg gave excellent customer service. Great deal and I Highly recommend to anybody looking for a new or used vehicle. More

by Itsourpleasure
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Gregg
Aug 01, 2023 -

Jim Tidwell Ford responded

We're happy you found our staff to be so supportive during your experience here at Jim Tidwell Ford.

July 21, 2023

I had service done today on my Ranger. I was checked in by Mr. Streetman. He was extremely courteous and professional. He constantly provided updates on the progress of the repair. More

by darrell_m4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Streetman
Sep 01, 2023 -

Jim Tidwell Ford responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Mr. Streetman went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

July 21, 2023

Fantastic service by Jonny S. He was always present to answer my questions and let me know how long the service would take. More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
Sep 01, 2023 -

Jim Tidwell Ford responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Jonny met your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

July 20, 2023

It was a last minute service booking and I managed to get my oil changed the same day . Excellent customer service, highly recommended! More

by neilcapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Jul 28, 2023 -

Jim Tidwell Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 19, 2023

The men were very kind and kept me updated as to the progress and got me out of there in a timely manner! More

by evebradleymorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jul 29, 2023 -

Jim Tidwell Ford responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

Jul 29, 2023 -

evebradleymorris responded

You’re welcome!

July 17, 2023

Johnny S was great and had my car done the same day without any hassle. More

by jared t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny S
Jul 25, 2023 -

Jim Tidwell Ford responded

We are thrilled that you had a pleasant service visit!

July 13, 2023

Each person had no idea what the other person was doing keep asking for information and not forwarding it to the person asking for it that’s from the bank and myself More

by robert
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cruz
Aug 13, 2023 -

Jim Tidwell Ford responded

We strive to make sure you are satisfied with our services and welcome any feedback on ways we can improve. We apologize for any inconvenience you may have experienced on this visit, but please be assured, we will be looking into the issue. Thank you for your business and for taking the time to review our services. We hope to assist you again in the future.

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