Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Jim Tidwell Ford

Kennesaw, GA

Overview
Reviews
Vehicles
4.5
458 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

Directions

By Type

Showing 458 reviews

May 01, 2024

My customer service rep (Candace) was very professional and pleasant. She has always performed excellent service when I bring my truck in. More

by 4014johns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace
Report | Print
May 04, 2024 -

Jim Tidwell Ford responded

We're thrilled to hear about your positive experience and the professional assistance provided by Candace. Your satisfaction is our top priority, and we value your business. We are looking forward to helping you again in the future!

Helpful
May 01, 2024

Very easy process! Teddy was fabulous and made us very comfortable and was very kind and friendly! More

by Erinklein2014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teddy
Report | Print
May 04, 2024 -

Jim Tidwell Ford responded

Congratulations on your new vehicle! We're thrilled to have delivered an easy sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

Helpful
April 27, 2024

Great service! Told them exactly what I wanted to make the deal happen and they figured it out. 1.5 hours in and out with a new truck. More

by justinshelton30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Schaefer
Report | Print
May 01, 2024 -

Jim Tidwell Ford responded

Congratulations on your new truck! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 27, 2024

The sales rep, Steve Tiller, did an admirable job negotiating a price for the 2024 Edge SEL that conformed to our budget. The service department replace wiper blade and changed the oil at no charge. More

by philipbradford07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Tiller
Report | Print
May 01, 2024 -

Jim Tidwell Ford responded

That's fantastic to hear! Steve did a great job negotiating a price that worked for your budget, and it's wonderful that you received complimentary services from the service department for your purchase of the 2024 Edge SEL. We're glad to hear that your wife is happy with the vehicle. Enjoy your Edge SEL!

Helpful
April 26, 2024

Service was excellent and very fast. Kelsey was super attentive and got me in and out quickly. Very happy! More

by timdover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Blair
Report | Print
Apr 30, 2024 -

Jim Tidwell Ford responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 25, 2024

Very professional, they did what was needed within the time promised and what we needed, all around a great experience More

by ronmenze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
Report | Print
Apr 27, 2024 -

Jim Tidwell Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 25, 2024

They are great, very efficient, hard working employees who seem to love their job and show it. More

by Pat Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Streetman
Report | Print
Apr 28, 2024 -

Jim Tidwell Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 23, 2024

Bruce was great. He took very good care of me and kept me up to date throughout my whole process. More

by Boss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce
Report | Print
Apr 24, 2024 -

Jim Tidwell Ford responded

It's fantastic to hear that you had a great experience and that Bruce provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 23, 2024

My truck was well taken care of as always with Jim Tidwell Ford. The young lady that assisted me did a fantastic job. More

by wtscoggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Blair
Report | Print
Apr 25, 2024 -

Jim Tidwell Ford responded

We are thrilled to hear that you had a fantastic experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 23, 2024

Michael was the best . He walked me through process . Very respectful, also he gave me some good insight on my car. If you ever in town on Barrett lakes ford . Make sure yo More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Guittar
Report | Print
Apr 25, 2024 -

Jim Tidwell Ford responded

It's fantastic to hear that you had a great experience and that Michael provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
1
2
3
4
...
46