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Jimmy Britt Chrysler Jeep Dodge RAM - Service Center
Statesboro, GA
787 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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787 Reviews of Jimmy Britt Chrysler Jeep Dodge RAM - Service Center
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September 10, 2024
Hannah is always so nice to her customers. She is punctual and knowledgeable. I enjoy seeing her everytime I visit the Jimmy Britt store. She is punctual and knowledgeable. I enjoy seeing her everytime I visit the Jimmy Britt store. More
by STEPHANIEHUGHES0035
Verified CustomerEmployees Worked With
Hannah Fendley
September 08, 2024
I waited 2. 5 hours for a diagnostic of why my window gasket was cracked. That was the 2nd visit for an actual appt. Then on my appointment to get it fixed, I wai 5 hours for a diagnostic of why my window gasket was cracked. That was the 2nd visit for an actual appt. Then on my appointment to get it fixed, I waited for a couple of hours and my car hadn’t even been taken back. No one called me to say the gasket was in, I had to call, was cut off twice when trying to transfer me. The second person actually called me back. Finally got an apology when I voiced my concerns when I found out my car hadn’t even been taken back. He apologized and put a rush on the warranty repair. A dealership is only as good as your service dept. Two negative experiences with wait time and bad experience on the phone with being cut off and me having to be transferred to parts when that should have been the job of the service representative. Pleasant people, nice clean environment, but not sold on your dealership for continued business. More
by Wwchazbo
Employees Worked With
Don’t know names. Only Hannah came up under service and I didn’t deal with her.
September 02, 2024
My organization recently acquired a 12-passenger van, which is just 3 months old. Unfortunately, we encountered a problem with the van when we discovered a crack in the front tire on the passenger side. which is just 3 months old. Unfortunately, we encountered a problem with the van when we discovered a crack in the front tire on the passenger side. Despite not noticing the crack until several months after the purchase, the dealership informed us that this issue wouldn't be covered. It's important to note that the van isn't utilized daily and has only been taken out of state once since its purchase. When I reached out to the service center for assistance, I was disappointed to learn that we were expected to buy a new tire, even though the tire was defective at the time of our purchase. I firmly believe this is unacceptable customer service. More
by sbrowder-stevens
Employees Worked With
Hannah Fendley
August 31, 2024
Great services. I have two vehicles that I take for maintenance checkups, the lady at the service desk provided awesome customer service. I have two vehicles that I take for maintenance checkups, the lady at the service desk provided awesome customer service. More
by pedraza1960
Employees Worked With
Hannah Fendley
August 30, 2024
Excelente servicio, tanto para comprar un vehiculo como para hacerle servicio. Yo ya llevo dos carros comprados en este dealer. para hacerle servicio. Yo ya llevo dos carros comprados en este dealer. More
by OWEN B
Employees Worked With
August 28, 2024
Everything went smooth They have a very comfortable Area to wait it did not take the guys too long to get my service done. I would recommend Jimmy Britt service to anyone. Have you ever need a new car or kn to wait it did not take the guys too long to get my service done. I would recommend Jimmy Britt service to anyone. Have you ever need a new car or know anyone that does be sure to talk to Brian More
by BRETKASULKA1
Employees Worked With
