Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

Courteous professional friendly helpful. Service department was great Stephanie and other girl very nice .. A-one service. Service department was great Stephanie and other girl very nice .. A-one service. More

The person that sold me my car was misleading, Also, he did not offer me an extended warranty ther was issues with The car that was agreed upon to be fixed after purchase, he didn’t follow up to make sure did not offer me an extended warranty ther was issues with The car that was agreed upon to be fixed after purchase, he didn’t follow up to make sure they were taken care of so I was forced to deal with the manager. Then I eventually got the problem solved. More

Waited 4 hours for an oil change and tire rotation. Service had no oil and had to go out to get it elsewhere. No one told me that. Found a nail in one of my tires which they wanted to fix but they c Service had no oil and had to go out to get it elsewhere. No one told me that. Found a nail in one of my tires which they wanted to fix but they could not get the tire off of the wheel. Again, no one told me anything even after I had repeatedly asked what was going on. This is not my first bad experience with this dealership. The first being with the sales department. Will not be giving any further business here. More

Friendly customer service & nice environment to be in. Great hospitality with excellent services toward their customers. Great hospitality with excellent services toward their customers. More

The mechanic broke something to do with the fuel filter mount. Three days later we're still waiting for the parts to be ordered to fix what the mechanic broke. Even after talking with a customer service re mount. Three days later we're still waiting for the parts to be ordered to fix what the mechanic broke. Even after talking with a customer service representative yesterday we are still waiting. We paid $236.00 for the oil filter to be changed we expected better customer service than this. More

Very good…. we were pleased with the quality of the service and attention by the personnel. we were pleased with the quality of the service and attention by the personnel. More

The service writers are great the service department as a whole is the problem. If you go to this service department you mine as well bring an air mattress get ready to Uber eats door dash something for food whole is the problem. If you go to this service department you mine as well bring an air mattress get ready to Uber eats door dash something for food and a Netflix login information because you will be there all day. Every time I bring my truck for service I average 3-4 hours just for an oil change l, tire rotation, and balance. Saturday I was late for a 2pm funeral and I was at the dealership at 11:30 to get my truck serviced. The dealership finally gave me my warranty information so I can contact the warranty company and see about taking my truck somewhere else to get it serviced. More

My transmission is bad but they said my vehicle is good with no problems. They have already worked on the transmission before. Don’t agree at all I can’t pay as much as I have for a vehicle that I don’t fe with no problems. They have already worked on the transmission before. Don’t agree at all I can’t pay as much as I have for a vehicle that I don’t feel safe in. And it only has 11,000 miles on it but it was in the shop a few months after I had it for transmission issues. Incase you are wondering what kind of vehicle it is. It is a 2023 Jeep Rubcon 4XE I don’t recommend getting one. Nothing but problems. I will never get anything that is half gas and half electric period. More

Excellent customer service, I had a great experience and I will go back again soon I will go back again soon More

When scheduling an appointment the service lady was excellent with helping me with an appointment at the last minute. excellent with helping me with an appointment at the last minute. More