Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

From sales to service, Jimmy Britt has always been great for me. Stephanie in service is awesome! She’s always kind and does a great job! for me. Stephanie in service is awesome! She’s always kind and does a great job! More

I have a Chrysler Goodwill case to get my AC fixed. The service writer told my Chrysler case manager that the part needed to fix my Durango was in stock and the service department was waiting on me to The service writer told my Chrysler case manager that the part needed to fix my Durango was in stock and the service department was waiting on me to bring my Durango to be fixed. SocI called and scheduled an appointment to drop off my Durango to br fixed. The service writer told me it would take 3 to 4 hours to fix. Since it was the end of the day when dropped my vehicle off, I figured that it would be ready by the end of the next day. The following day, my husband called to get the status on my vehicle and was informed that my vehicle was not fixed because the part was not in and it had to be ordered and it would take 2 to 5 business days for the part to get to the dealership. I’m disappointed because they lied to my case manager about having the part and then they were going to hold my vehicle at Jimmy Britt for days. They were not going to tell me what was going on with my Durango. I’m a busy working Mom and I don’t have a back up car to ride around in until they get the part in and fix the Durango. So, I went and picked up my Durango and the service writer said that they would call me when they got the part in and gave no apology or nothing. Very disappointed. More

I have got great service from this dealership even though we had a glitch on the last service. It was handled extremely well and finished the job very well. Thanks for your help. we had a glitch on the last service. It was handled extremely well and finished the job very well. Thanks for your help. More

Everything was great about having my car serviced here. My only recommendation would be to let the customer know if it may take a little longer than usual due to needing to order something (not a complaint My only recommendation would be to let the customer know if it may take a little longer than usual due to needing to order something (not a complaint!), but everyone was very nice and had no issue walking around with my toddler who would not sit down. The service was still pretty quick even with having to order something for the oil change. More

Customer service was friendly and efficient. . service done on my car was done quickly. Very satisfied. . service done on my car was done quickly. Very satisfied. More

Check engine light came popped on Sunday , Monday was a holiday.t Got to the dealership first the Tuesday morning, truck was taken in an serviced and done before noon. Thanks Service Department ! holiday.t Got to the dealership first the Tuesday morning, truck was taken in an serviced and done before noon. Thanks Service Department ! More

One hiccup was that they were trying to address a recall that had already been addressed. that had already been addressed. More

They are amazing at what they do and do not charge extra will recommend to all will recommend to all More