Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

Spoke with Mr Todd service manager and he assured me that I wasn’t forgotten and ask for me to bring Jeep in to dealership to handle the issues.. thank you Mr Todd also let me know that my service advisor I I wasn’t forgotten and ask for me to bring Jeep in to dealership to handle the issues.. thank you Mr Todd also let me know that my service advisor I have been calling is unavailable, Mr Todd call me back and found my parts was order and assured me these things would be corrected More

Had to call and check on the Jeep 3 times during the week. Then supposed to ready for pickup Saturday morning, I called and was told it would be completed by the end of the day. Picked up on Saturday week. Then supposed to ready for pickup Saturday morning, I called and was told it would be completed by the end of the day. Picked up on Saturday the service center staff was not sure what was completed. Told me I would receive an email invoice to what was done. Never received an email. More

We always receive fast, reliable, and friendly service at Jimmy Britt. Will not go anywhere else. Jimmy Britt. Will not go anywhere else. More

I have been here multiple times and I have always had positive experiences. The staff is friendly and professional and the prices seem reasonable. Carson always makes sure my tempermental car is taken ca positive experiences. The staff is friendly and professional and the prices seem reasonable. Carson always makes sure my tempermental car is taken care of. More

Great experience! Got in they updated an O2 code and got out in less than 30 minutes. Got in they updated an O2 code and got out in less than 30 minutes. More

Always courteous service staff and mostly prompt service. Standard service oil change and tire rotation is usually complete in less than an hour. Standard service oil change and tire rotation is usually complete in less than an hour. More

Everyone was friendly and helpful. May have taken a little more time than I expected to replace the battery, but the waiting room is very nice and comfortable. I had a nice chat with B May have taken a little more time than I expected to replace the battery, but the waiting room is very nice and comfortable. I had a nice chat with Brandon Powell while I waited. More

This was an awesome experience. I was in a hurry and they took my vehicle days ahead of schedule. I was out of town and called to check on the progress. Perfect information, and I was in a hurry and they took my vehicle days ahead of schedule. I was out of town and called to check on the progress. Perfect information, and when I returned it had all the service performed. One part made the vehicle stay one more day. Everything was fantastic. More

Quick service and helpful and friendly staff short wait time clean facilities and quiet waiting area time clean facilities and quiet waiting area More

With regard to the service department, a simple 10,000 mile service was not a favorable experience. The oil change resulted in dripping oil noticed on the garage floor. After investigation it appear mile service was not a favorable experience. The oil change resulted in dripping oil noticed on the garage floor. After investigation it appears from sloppy cleanup after oil filter removal. That investigation led to the discovery of the air filter housing not being screwed back down. All 4 screws were left completely unscrewed. With a very expensive new vehicle this experience instills a vote of no confidence and leaves me wondering if I should trust my new vehicle in the hands of someone who cares so little. More