Joe Cecconi Chrysler Complex

Demani Barnes was very helpful and professional. He is very thorough and did a great job of walking me through the car buying process. very thorough and did a great job of walking me through the car buying process. More

Dan Grinchishin Was my sales man. And he was great. All the staff was great the staff was great More

I am beside myself thinking how a company that I have delt with over the years can one day decide to disregard the customer and turn the tables back at you the customer! I bought a Jeep from Joe Cecconi delt with over the years can one day decide to disregard the customer and turn the tables back at you the customer! I bought a Jeep from Joe Cecconi and part of the deal was to take the dash cam and the train horn out of my old jeep and put it in the newer one that I was buying. They took it out of the old jeep and when I went back with the newer jeep they looked confused and skeptical that they could do it as the newer jeep that i just bought had a different bumper on it. I told them that it had to be mounted underneath the vehicle because it couldn't be mounted where it was mounted before because it had a WINCH bumper. Before I left that day they quoted me a price and I agreed to that price. I asked them if they were sure they could do the job if not I new other places that could do it. Now I've owned many jeeps over the years and had different businesses mount that same horn in different places underneath the jeeps but when I picked up the jeep late that evening I noticed that the horn was mounted on top where you would mount the WINCH. I tried the horn and it didn't even work! I called the service department and told them the situation and that I had a winch in the back of the jeep that I planned on having mounted on the bumper. After taking the jeep back to them and them walking around the jeep while it was in the bay they said I needed to purchase a skid plate to mount it on. Now why in your right mind tell the customer to go buy a strike plate??? Why wouldn't they go buy it to solve the problem? I went home. Thought a couple o days about it and called the service department again and said have you found a solution to the problem. They said no. Now at this point I feel they are avoiding the fact. I told them I was taking it to my mechanic and have them look at it. I took it to Service Tech on Grand Island and he said that he could mount it right so that I could mount the winch, that I didn't need to purchase a strike plate. He could winterize the air tank and the horn so it could stand the salt from the road They removed it in about an hour while the jeep was on the ground meaning to me that Cecconi's didn't even put it on the lift to do the work they did. I had them put the WINCH where it was supose to go and mounted the tank and the horn underneath and next week they will finish by hooking the hose to the compressor and wiring it back up to the switch on the dash. I called the sales person to tell him and her that I was enjoying the "xxxx" out of the jeep and explained the situation about the horn and how dissatisfied I was with the work the service department did and it seemed t like they were avoiding the situation. She said she would have them call me. The head of the service department called and said he was going to talk to the guys who did the work and get back to me on Wednesday.......I had to call him back on Friday which to me seems he wants to avoid the situation. At this point I am getting mad. I left a nice message to give me a call back. He called me Saturday morning. At which point after talking to his employees he doesn't feel I should be refunded any of the funds, ($527.00), I paid them because I took it elsewhere to have it done correctly. Then actually came out and told me to bring the vehicle back in to show how it was done! I would have to make an appointment with him to discuss it. I told him I will bring it in but when I had the time and on my time. Anyway this ended up in a big shouting match and I hung up. I'm tired of being taken advantage of! More

They righted a wrong. They returned my deposit and I am happy. Thanks Dan. They followed through and were very courteous. I appreciate all that they did. happy. Thanks Dan. They followed through and were very courteous. I appreciate all that they did. More

I scheduled a test drive four days in advance. When I arrived the seller stated that they had sold one of the vehicles. I was annoyed at this because they didn’t even give me a call or text to let me kno arrived the seller stated that they had sold one of the vehicles. I was annoyed at this because they didn’t even give me a call or text to let me know, despite knowing that I lived an hour and a half away. I tried to make the most of my visit and test drive another vehicle. This ended very quickly because the car wouldn’t even start… I quickly left this sad excuse for a dealership and have been receiving calls and emails from their sales team about how much they enjoyed working with me. I’m not sure what Amy Sabers did to become the sales manager, but she is doing a pitiful job. She should be let go before she runs this dealership into the ground. More

All about the Benjamin's at this dealership. Bring the Vaseline! They could care less about you or your family. I am still in shock about how bad I was treated. Vaseline! They could care less about you or your family. I am still in shock about how bad I was treated. More

I really want to thank your dealership and specifically apologize to the service advisor, Chris. I, unfortunately, had a VERY bad week and had an attitude. I did wait 20 minutes in my car before Chris fina apologize to the service advisor, Chris. I, unfortunately, had a VERY bad week and had an attitude. I did wait 20 minutes in my car before Chris finally greeted me. I was 15 minutes early for my appointment but was strongly urged to be prompt. That aside, my service was great. For an unplanned visit, my car was done in 2 hours!! I want to thank the dealership and especially thank and apologize to Chris. I'm very grateful I bought my car through this dealership!!! More

This is a correction of yesterday. I hit the wrong thing. I thought I was deleting it. You did a great job. I would come back again. James Van Curan I thought I was deleting it. You did a great job. I would come back again. James Van Curan More

New Lease Thank you Tony and the entire Team at Joe Cecconis! I love my new Jeep! You were all so amazing and helpful through the whole process! 💕 Jill Thank you Tony and the entire Team at Joe Cecconis! I love my new Jeep! You were all so amazing and helpful through the whole process! 💕 Jill More