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Joe Cecconi Chrysler Complex

Niagara Falls, NY

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450 Reviews
Joe Cecconi's Chrysler Complex has done business in Niagara Falls and the greater Buffalo area for over 50 years. Mr.C's slogan, "We'll treat you like family" sets a standard that the staff strives to meet every day. With WNY's largest new AND used inventories, we will be able to find a vehicle that meets your needs. We specialize in offering financing for every situation, whether it's a lease for your new or used car, or whether our "Guaranteed Credit Approval" program meets your needs. Joe Cecconi's Chrysler Complex is a proud corporate sponsor of the Niagara Falls Boys and Girls Clubs and Opportunities Unlimited, as well as sponsoring numerous charities in Niagara County.We now offer extended service and parts hours, with evening hours on Tuesdays and Thursdays, and Saturday service hours for your convenience. If you have any questions, don't hesitate to call or email!
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2380 Military Rd

Niagara Falls, NY

14304

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Showing 450 reviews

April 11, 2017

Service on my van Nothing but good to say about the Service I receive here. I drive by a dealership in Lockport just because I know I can trust the staff here. It is al More

by cschmelzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Satarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Zipp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2017 -

Joe Cecconi Chrysler Complex responded

Thanks for the feedback, we appreciate your business!

April 08, 2017

Problem solved, all is good My first review was negative but after speaking with Shawn in service they understood there may have been some mis communication and made good with th More

by Joem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Novelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2017 -

Joe Cecconi Chrysler Complex responded

Thank you for the feedback, we appreciate your business. Every customer is important to us, please let us know any time we can help in the future!

March 29, 2017

Service I recently brought my vehicle to the dealership for service. I was extremely satisfied with the customer service I received from Chris Satarian. He wa More

by Danij
Recommend Dealer
Yes
Employees Worked With
Chris Satarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2017 -

Joe Cecconi Chrysler Complex responded

Thank you very much, we appreciate your business!

March 27, 2017

Great buying experience My wife and I were in the market for a pre-owned SUV or crossover. We called Mark and asked him to keep an eye out for a vehicle. He called us and s More

by Frank123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Novelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2017 -

Joe Cecconi Chrysler Complex responded

Thank you very much, we appreciate your business and the feedback!

March 24, 2017

FIXED We had some problems with buying a car but the General Manager is a good guy and took care of them for us even in areas that he didn't have to. More

by Pissed off
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Sabers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown
Mar 28, 2017 -

Joe Cecconi Chrysler Complex responded

We certainly appreciate your business and your patience. We know that you were frustrated by the concerns that you ran across, and appreciate you taking the time to update that those concerns were addressed. Please call, email, or stop by any time!

March 23, 2017

Pancho We'll never go to anyone else again. Pancho is the best! Tells it like it is and he took care of everything even with the Vin number glitch. Love my n More

by Alice and Mark
Recommend Dealer
Yes
Employees Worked With
Julian Pancho Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Satarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2017 -

Joe Cecconi Chrysler Complex responded

Thank you very much, Pancho is typically very popular with his customers. Please let us know how we can help in the future!

March 21, 2017

Bottom Feeder This dealer is a bottom feeder. Any good review I suspect was written by their own people. They offered me such a low trade value the three times in t More

by Jolly Wanker
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ended up in managers office.
Apr 11, 2017 -

Joe Cecconi Chrysler Complex responded

We appreciate your feedback regarding our store. Your emails make for interesting reading upon arrival at work. In fact, we often find that the most productive correspondence that we receive is composed after 3am by people with login names like "Jolly Wanker." We are very sorry to hear that we will be missing out on the pleasure of having you visit us in the future. Please feel free to call anytime (although we close at 9pm), or email us at your convenience if you have anything additional you would like to share.

March 16, 2017

Highly recommend Julian Pancho Santiago! First off, Not only is Julian good salesman and a nice guy.. he puts up with my spouse..Lol. he knows what I mean!! My husband and I have purchased More

by Former customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Pancho Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2017

Great Service Dealt with the service manager regarding a service issue we were having with our vehicle. We were treated wonderfully and had excellent service. We More

by Roger_er
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Satarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALEX RUBIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2017 -

Joe Cecconi Chrysler Complex responded

Thanks for your feedback, our service team works very hard to satisfy their customers - they're there for you 7 days a week!

March 11, 2017

Will work things out if you have a problem Originally I was slightly mad after a few things went wrong but I would like to thank in specific Robert Barba. He worked out all my problems and all More

by Emily123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert barba and Chris satarian
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