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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,610 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,610 reviews

July 30, 2021

Cody was very knowledgeable, courteous, and attentive. Best salesperson we have ever had, and a pleasure to work with. Jaimie the finance manager was informative, patient, and thorough. More

by Nilges
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Byers, Jamie Wilson
Jul 30, 2021 -

Joe Machens Capital City Ford responded

Best salesperson ever?! Wow, such high praise thank you so much! Enjoy the new car :)

July 30, 2021

Great experience, friendly, clean, organized. Everyone was willing to help. Wouldn't hesitate to work with them again. Even surprised me by filling up the gas tank. More

by Happy Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Barkho
Aug 02, 2021 -

Joe Machens Capital City Ford responded

Aww, that is a great surprise, we hope to see you again!

July 30, 2021

Shawn Wagner equals excellent and knowledgeable salesman. Billy Underwood worked hard to get us a good deal. My husband was happy with the whole experience and that’s hard to do! More

by KamiB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Shawn Wagner, Billy Underwood, Austin Radmacher
Aug 02, 2021 -

Joe Machens Capital City Ford responded

Wahoo! What an awesome experience, we are so happy to hear!

July 29, 2021

Dealership is well organized, and Cody is quite knowledgable about the vehicles, which helped me select the best truck for my needs... at a fair price too! More

by Bbarbo1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Cody Byers
Jul 29, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for your kind review, enjoy the truck :)

July 28, 2021

Availability and price Not great at this timeLimited Availability and price Not great at this time Limited supply and demand due lack of supply from Ford at this time makes it a seller’s market. More

by hannah7824
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Simmons, Billy Underwood, Derek Bertles
Jul 29, 2021 -

Joe Machens Capital City Ford responded

Thank you, Hannah, it sure is the time to be in the car industry that's for sure. Glad we were able to get you something new!

July 28, 2021

I love my new car! Christian was so helpful and professional. He helped me get the car I wanted for my family most of all... Thanks Christian More

by Angelaconnite2016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Wilson
Jul 28, 2021 -

Joe Machens Capital City Ford responded

Yay! We love that you love your new car! Congrats :)

July 28, 2021

My appointment with Cody went very smooth and easy. He had everything there already ready for me by the time I arrived. There was no wait time and I was in and out very smoothly and quickly all thanks to More

by Ethan Holzhauser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Byers
Jul 29, 2021 -

Joe Machens Capital City Ford responded

Wahoo! Efficiency at its finest, we love it. Enjoy the car!

July 27, 2021

No one stayed in contact with me, left multiple messages with Thomas and never got a return call on the status of my car, my husband would have to call. Also had my car there twice and was told they couldn' More

by LLSILVEY00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Williams
Jul 27, 2021 -

Joe Machens Capital City Ford responded

Thank you for letting us know about your experience here at Joe Machens, we appreciate it. It appears that we should have done a better job in several areas. Dealerrater displays only your user name for your privacy. Our General Manager, Tom, requested that you email him your full name and contact information. He would like to look into this further for you. His email is tstegeman@machens.com.

July 27, 2021

Sales person (Jalen) was great. Very patient with us and explained everything good. Made it a good experience. That's all all all all all. More

by donaldheist
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Jalen Sands
Jul 28, 2021 -

Joe Machens Capital City Ford responded

Wahoo! We love it! Yeah that word count, we know haha

July 27, 2021

Everything was done quickly and efficiently. Angie always takes care of us. Also the shuttle was prompt which was nice, since it was the first time using this service. More

by LOEHNERD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Paul, Angie Hulsey
Jul 28, 2021 -

Joe Machens Capital City Ford responded

Angie really is the best! Amazing, see you next time!

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