Joe Machens Capital City Ford

Everything was done quickly and efficiently. Angie always takes care of us. Also the shuttle was prompt which was nice, since it was the first time using this service. takes care of us. Also the shuttle was prompt which was nice, since it was the first time using this service. More

Fixed brake problem on time and for the estimated cost. Eric did a great job of communicating with us each step of the way on the shops progress Eric did a great job of communicating with us each step of the way on the shops progress More

Service is always good In and out quick even when you show up with no appointment they try and work you into the schedule and never complain show up with no appointment they try and work you into the schedule and never complain More

The work that we agreed to was done will and on time. This is what I expect when I take car or truck to have service work done. This is what I expect when I take car or truck to have service work done. More

we had an amazing experience. Everyone was kind and very polite and helpful. Would highly recommend them to everyone that I know. None of the salesman were to pushy polite and helpful. Would highly recommend them to everyone that I know. None of the salesman were to pushy More

Josh Woodruff was amazing to work with! I will send more people your way because of the customer service I received from him and the other young men who helped me! When Brad was off he still called to reass people your way because of the customer service I received from him and the other young men who helped me! When Brad was off he still called to reassure that the car was held back for me and ready to drive when I got there. He made sure I was in good hands. More

Check in was quick and was offered a ride home while vehicle was being serviced. Once my problem was determined and they had the parts to repair the problem, received a text message about costs of repai vehicle was being serviced. Once my problem was determined and they had the parts to repair the problem, received a text message about costs of repairs. Final bill was very close to the estimate. More

Service technician didn't check/ fill fluid levels. Wiper fluid made this apparent. Brought back in and my Service advisor corrected the issue. Kayle Ballew is awesome Wiper fluid made this apparent. Brought back in and my Service advisor corrected the issue. Kayle Ballew is awesome More

was very pleased with the service and the help that Brian provided. But now for the second time of having my vehicle the shield was not properly secured and fell down while I was driving down Hwy 54, this is provided. But now for the second time of having my vehicle the shield was not properly secured and fell down while I was driving down Hwy 54, this is the second time this has happened More

Bradley Bartlett was a pleasure to work with. He made purchasing a car easy with no pressure and even drove for the test drive when I was feeling intimidated by the the size of the vehicle. I totally wou purchasing a car easy with no pressure and even drove for the test drive when I was feeling intimidated by the the size of the vehicle. I totally would have made fun of me. 🤣 More