Back

Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,518 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
Contact Dealership

807 Southwest Blvd

Jefferson City, MO

65109

Directions

By Type

Showing 7,518 reviews

June 29, 2021

Always friendly and helpful. Customer service and communication is great. When car needs service they do their best to get you in as soon as possible More

by carlaaheisler
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angie Hulsey
Jun 30, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for your kind words, we really appreciate it!

June 29, 2021

Service was good. Good customer care. A b c d More

by eravi141978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Paul
Jun 30, 2021 -

Joe Machens Capital City Ford responded

Thank you so much!

June 28, 2021

Joe Machins Capital City is wonderful to do business with. Everyone there is friendly and eager to be of assistance. Christian is especially knowledgeable and efficient at automobile sales. More

by Smithkc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Bertles
Jun 28, 2021 -

Joe Machens Capital City Ford responded

Thank you so much, we really appreciate it! Enjoy your purchase!

June 28, 2021

Mike Rogers has always done a great job for us. He cares for his customers and works extremely hard to make them happy. We are very pleased with every part of our experience. More

by Carlajeanthomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde
Jun 28, 2021 -

Joe Machens Capital City Ford responded

Awww, what a kind review, thank you so much. Enjoy the car!

June 28, 2021

The Mulholland's purchased a F150 truck this weekend and our sales man Mike Rogers and his team treated my wife Annie and I very kind, professional with patience. More

by Eddiejmoe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Wilson, Ben McGrail
Jun 28, 2021 -

Joe Machens Capital City Ford responded

Woo! So happy to hear, enjoy the F150!

June 28, 2021

A/C not cooling, check out ok, still not cooling, More

by mccowencharles21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric
Jun 29, 2021 -

Joe Machens Capital City Ford responded

Thank you for letting us know about your Service business, we appreciate it. It appears that we should have done a better job checking our work. Dealerrater displays only your user name for your privacy. Our General Manager, Tom, requested that you email him your full name and contact information. He would like to look into this further for you. His email is: tstegeman@machens.com.

June 28, 2021

It is convenient and you have always done a good job for me! More

by Msuzbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Paul, Angie Hulsey
Jun 29, 2021 -

Joe Machens Capital City Ford responded

Thank you so much, we appreciate the kind review!

June 27, 2021

Very thorough! Very friendly! Only thing is long wait time. More

by DIAMONDPRINCESSGOTTI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angie Hulsey
Jun 28, 2021 -

Joe Machens Capital City Ford responded

Thank you so much, we do apologize for the long wait time!

June 27, 2021

Great dealership. New hire slow to respond resulting in delay More

by l3atthelake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Paul, Angie Hulsey
Jun 28, 2021 -

Joe Machens Capital City Ford responded

Thank you for your honest review, we really appreciate it. Apologize for the delay in getting your service complete!

June 27, 2021

Mike Rogers at Joe Machens Ford was the best! Made the process so quick and easy and I am absolutely in love with my car! More

by Maggie Kehoe
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Joe Machens Capital City Ford responded

Woo! We love it! Enjoy the car :)

...
175
...