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Joe Machens Capital City Ford
Jefferson City, MO
7,518 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,518 reviews
Verified Customer
June 21, 2021
Since they moved the service department across the street, even with an appointment an oil change takes 2 hours. I tried to get the oil changed somewhere else and they couldn't get the filter off beca street, even with an appointment an oil change takes 2 hours. I tried to get the oil changed somewhere else and they couldn't get the filter off because the Ford tech put it in so tight and crooked. I had to take it to Ford. Shameful. More
by mark.kummer
Employees Worked With
Steven Paul, Angie Hulsey
June 21, 2021
Very helpful and accommodating. Found the courtesy car driver to be most excellent. Found the service attendant very attentive to my questions. driver to be most excellent. Found the service attendant very attentive to my questions. More
by DK HIRNER
Employees Worked With
Steven Paul, Angie Hulsey
June 21, 2021
Can always depend on them for a very pleasant, very fair sales and service experience. sales and service experience. More
by LRCREEL
Employees Worked With
Other Employees :
Matt Wilde, Randy Wells, Steven Paul, Angie Hulsey
June 21, 2021
I greatly appreciate the respect and dedication I recieved from everyone at Joe Machens! I was on my own this time and Doug, Kevin, and Billy did an outstanding job getting me into a vehicle that fi recieved from everyone at Joe Machens! I was on my own this time and Doug, Kevin, and Billy did an outstanding job getting me into a vehicle that fit my needs. Thank you all so much! More
by amy_carbone
June 20, 2021
Keith provided excellent customer service to myself when I was looking for our new to us Ford Escape. Made the buying experience as easy as possible . He worked with Tom to get me the deal that worked for I was looking for our new to us Ford Escape. Made the buying experience as easy as possible . He worked with Tom to get me the deal that worked for my budget . I would recommend Keith as a salesman . More
by Nicholemeller
June 19, 2021
Chris was exceptional. I like that he didn't pressure us. He was only up front and honest. Looking forward to working with him in the future. Highly recommend anyone to stop in and see Chris. us. He was only up front and honest. Looking forward to working with him in the future. Highly recommend anyone to stop in and see Chris. More
by donleyld
Employees Worked With
Chris Stevens
