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Joe Machens Capital City Ford
Jefferson City, MO
7,523 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,523 reviews
June 05, 2021
Excellent customer service and will definitely use in the future. Made purchasing a vehicle super easy. Ben and Shawn were honest and helpful. Will definitely go back for our next vehicle future. Made purchasing a vehicle super easy. Ben and Shawn were honest and helpful. Will definitely go back for our next vehicle More
by Daleahwyne
Employees Worked With
Ben, Jamie Wilson, Shawn Wagner
June 05, 2021
Very satisfied have better luck with randy as a sales person who we dealt with in the past that is when we first moved here person who we dealt with in the past that is when we first moved here More
by ronaldtate21
Employees Worked With
Other Employees :
Matt Wilde, Randy Wells, Billy Underwood, Angie Hulsey, Brooke Harris
June 04, 2021
What a great Job Randy Wells did in getting the best SUV for us . At no time was we pushed or rushed to make up our minds . When we made our minds up they went to work and had paper work done in a flash . T for us . At no time was we pushed or rushed to make up our minds . When we made our minds up they went to work and had paper work done in a flash . Thank You Randy Wells . And a word of thanks to Josh Woodruff for all the work on finance and warranty . More
by duanemumm
Employees Worked With
Randy Wells, Brian Lorts, Josh Woodruff
June 04, 2021
Great guys doing great work. I asked a ton of questions, and they answered them all. The kept me updated through out the entire process. Thanks and they answered them all. The kept me updated through out the entire process. Thanks More
by hunterbemboom
Verified CustomerEmployees Worked With
Ben McGrail, Shawn Wagner, Josh Woodruff
June 04, 2021
Very friendly experience helped us right away to find what we needed . Didn't try to sell us something out of our price range that we asked for . Thanks for everything my daughter is very pleased with what we needed . Didn't try to sell us something out of our price range that we asked for . Thanks for everything my daughter is very pleased with this car . More
by jwhoeller
Employees Worked With
Phillip Barkho
June 04, 2021
Cody did a great job getting us into a Ford Escape. We traded out Ford Fucus in and Cody was very helpful in every step. He gets a big thumbs up from us. traded out Ford Fucus in and Cody was very helpful in every step. He gets a big thumbs up from us. More
by Hillbilly Gilly
Employees Worked With
Cody Byers, Derek Bertles
June 03, 2021
Keith was a excellent salesperson when he sold me my 2010 Ford Fusion!! It is my first car, and he did the perfect job finding it for me and helping us out! Joe Machens, is also a great dealership with great Ford Fusion!! It is my first car, and he did the perfect job finding it for me and helping us out! Joe Machens, is also a great dealership with great people, great cars, and great service! More
by tiffanyleuthen
June 03, 2021
Took car in to have airbags replaced. Service was curious and very fast. Everyone I dealt with was very good at their job. Used the van service which was very helpful. curious and very fast. Everyone I dealt with was very good at their job. Used the van service which was very helpful. More
by BJEVANS1
Employees Worked With
Steven Paul
June 03, 2021
Wonderful service and they are very friendly. They made my car shopping experience comfortable and enjoyable. They seemed dependable and trustworthy as well. I would definitely go back! my car shopping experience comfortable and enjoyable. They seemed dependable and trustworthy as well. I would definitely go back! More
by lauren
Employees Worked With
Brent Simmons, Ben McGrail
