Back

Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,562 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
Contact Dealership

807 Southwest Blvd

Jefferson City, MO

65109

Directions

By Type

Showing 7,562 reviews

February 23, 2021

It was a simple and pleasant experience. The salesman were nice and knowledgeable. They answered all my questions and would refer others to the dealership. More

by SSouth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Hardy
Feb 23, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for your positive review and congrats on the new car!

February 23, 2021

Randy helped me get into a vehicle that met all my requirements. I felt welcomed by everyone at the dealership. Everyone their helped me to the best of their abilities and I expect to use them again More

by witt913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wells, Derek Bertles
Feb 23, 2021 -

Joe Machens Capital City Ford responded

Yay! We are so happy to hear that Randy was so great to work with! Congrats on the new car!

February 23, 2021

I didn’t wake up Monday morning thinking we would come home with a new car. Cody did a phenomenal job and answered all of our questions, and answered ones we didn’t even think of. He wasn’t pushy, and mad More

by nickloethen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Cody Byers
Feb 24, 2021 -

Joe Machens Capital City Ford responded

Well gosh darn, what a plot twist of a Monday. Well, glad we were able to help you out and congrats on the new car!

February 23, 2021

Quick and painless. Found what I wanted first try. Great to work with and fair pricing. Will buy my next car/truck here and I will be utilizing their service department. More

by jwilbanks0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Keeler
Feb 24, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for your positive feedback! Congrats on the car and we can't wait to help with your service!

February 23, 2021

Great experience. Brent was responsive and quick to offer help when we needed it. Billy took the time to sit down With us and explain the situation in plain English and that meant a lot to us! Made our decis More

by Stlunatic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Simmons, Billy Underwood
Feb 24, 2021 -

Joe Machens Capital City Ford responded

Aww, thank you so much! We are so happy to hear that Brent and Billy were so great to work with. Safe travels!

February 23, 2021

Was a real enjoyable transaction. Brad was very informative and had everything ready when we got together. The whole team was very friendly and helpful. He set everything just as I wanted it. With More

by Mr. Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Bartlett
Feb 24, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for your positive feedback, we are glad to hear that Brad was so great to work with. Congrats on the new to you car!

February 23, 2021

The experience we had at this dealership was amazing due to our salesman Christian Connite. He was professional, knowledgeable and kind and we appreciate that! More

by watsonjc3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Joe Machens Capital City Ford responded

Woo! Glad to hear that Christian was such a delight to work with! Congrats on the new car!

February 23, 2021

Were friendly and informative. Bought what I wanted and was well informed all around about the vehicle and its past. beautiful car and beautiful price as well. These guys were very accommodating to me and More

by Mr. Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Bartlett
Feb 24, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for your kind words, they made me smile :) Safe travels in your new car!

February 22, 2021

I took my Lincoln MKC in for an oil change and it's 60k mile service. I received quick, friendly customer service and a fair price for the services performed. More

by JZOELLNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Hulsey
Feb 23, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for your positive review of our service department, we can't wait to help you again!

February 22, 2021

Dropped of my vehicle the night before. Received a text message around 9am that tech was working on vehicle. Went pick up wasn’t ready at 12ish. My vehicle was in exact spot i left it the night before. Veh More

by slochhead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angie Hulsey
Feb 23, 2021 -

Joe Machens Capital City Ford responded

Thank you for letting us know about your Service business, we appreciate it. It appears that we should have done a better job of an accurate account of where your vehicle is in the process. Dealerrater displays only your user name for your privacy. Our General Manager, Stephen, requested that you email him your full name and contact information. He would like to look into this further for you. His email is spaul@machens.com.

...
226
...