Back

Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,562 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
Contact Dealership

807 Southwest Blvd

Jefferson City, MO

65109

Directions

By Type

Showing 7,562 reviews

February 17, 2021

Darnell is customer-focused. I really appreciate the way he listens to us and helps us find the vehicle that meets our needs. We have been impressed with him in both our purchases. We will ask for his help More

by Chris Bowser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Wilson, Darnell Thomas
Feb 18, 2021 -

Joe Machens Capital City Ford responded

Thank you so much, Chris! We appreciate you coming back for a second car and can't wait to help with the third!

February 17, 2021

Darnell was wonderful, he was friendly, knowledgeable and professional. I highly recommend buying from him. We will be back to purchase another car from him. More

by Hmchurch13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Thomas, Derek Bertles
Feb 18, 2021 -

Joe Machens Capital City Ford responded

Woo! So happy to hear that Darnell was so great to work with and we can't wait to help you with your next car!

February 16, 2021

This is the 3rd vehicle I've purchased from this dealership and I've always experienced good service. Miles Rockers was there to answer any questions I had along the way and I would definitely be a More

by jreed014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miles Rockers
Feb 16, 2021 -

Joe Machens Capital City Ford responded

Thank you for your continued loyalty to our dealership, we really appreciate it. Safe travels to you and your new car!

February 16, 2021

Jordan was amazing!! We gave him a price and told him what we were looking for and he found exactly what we wanted. He didn't go over the amount and was very attentive to our situation. More

by Heather22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Billy Underwood, Jordan Fields
Feb 17, 2021 -

Joe Machens Capital City Ford responded

Woo! Go Jordan! Congrats on the new car that is exactly what you wanted, so exciting!

February 16, 2021

Roberto was wonderful. He wasn’t pushy and let me make a decision in my time. The service at delivering my paperwork to me to sign was phenomenal. Randy was willing to wait until I had a break. Thank you fo More

by R_SMITH03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Underwood, Derek Bertles, Roberto Smith
Feb 17, 2021 -

Joe Machens Capital City Ford responded

Aww, Randy really is the best! Congrats on the new car and safe travels!

February 16, 2021

They had the vehicle I wanted pulled up as soon as I arrived. Would have given 5 stars but after asking my credit to only be run once, it was run three times. More

by LAURA_SMS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bartlett, Jacob Thomas
Feb 17, 2021 -

Joe Machens Capital City Ford responded

Thank you, Lora, sorry about the Credit Card, that is a drag. Congrats on your new car!

February 16, 2021

great like normal for the many times i delt with joe macnhens for many years .So keep up the good job. Will probaly see me again. More

by fatdaddy5700
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Byers, Billy Underwood
Feb 17, 2021 -

Joe Machens Capital City Ford responded

Woo! Thanks for your continued loyalty to Joe Machens, we really appreciate it!

February 15, 2021

Bo has continuously been great to our family. We’ve bought quite a few vehicles now from him and love every single one. I’ve been trying to talk my dad into a new vehicle and Bo was able to get a good More

by Emily Hotz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Joe Machens Capital City Ford responded

Those dads sometimes can be so tricky to convenience it is time for an upgrade, haha. Thanks, Emily, we are happy that Bo was so great to work with and safe travels to your dad!

February 15, 2021

I have no idea who I talk talked to in the service department so I can’t accurately rate them but I did talk to Brad about why I was up there and he’s always helping get me taken care of. :] More

by BethanyManring91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bartlett
Feb 16, 2021 -

Joe Machens Capital City Ford responded

Thank you so much! We appreciate the positive review and can't wait to help you again!

February 15, 2021

Outstanding professional service. Both Brad & Matt went above & beyond to make buying my Ford 250 a stress free experience. Thank you both! I would suggest to the owners of the dealership that while wa More

by Me.Krause
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Brad Bartlett, Angie Hulsey, Dustin Prenger
Feb 16, 2021 -

Joe Machens Capital City Ford responded

YES! Stress-free is the best! Congrats on the F-250 and thank you for letting us know about the shuttle service, we will keep this in mind!

...
229
...