Joe Machens Capital City Ford

This was our First time to visit the dealership and we were met with friendliness from all staff making sure we felt comfortable and listened to our request. The sales personnel and business management ma were met with friendliness from all staff making sure we felt comfortable and listened to our request. The sales personnel and business management made the purchase go through smoothly. We definitely would recommend the dealership . Thank you. More

It was a pleasure to work with Angie. I.ve been getting It was a pleasure to work with Angie. I.ve been getting service there since about 2001, in all that time I've only had one incident I wasn't happy It was a pleasure to work with Angie. I.ve been getting service there since about 2001, in all that time I've only had one incident I wasn't happy with, but was taken care of to my satisfaction, More

Cody was awesome! He patiently waited until I was able to get to the dealership at a time that fit my schedule. He throughly explained all everything about my car and my options. If you are buying a car, to get to the dealership at a time that fit my schedule. He throughly explained all everything about my car and my options. If you are buying a car, you should definitely go see a Cody at Joe Machens in Jeff City! More

Experience with the service department was a five. However, I was told they were taking precautions due to COVID. My courtesy driver did not have a mask on and this was uncomfortable for me. However, I was told they were taking precautions due to COVID. My courtesy driver did not have a mask on and this was uncomfortable for me. More

They seem to have fixed the issues with the car (specifically the front wheel bearing) after having to argue and explain what the issue was despite being told they had checked the noise previously (specifically the front wheel bearing) after having to argue and explain what the issue was despite being told they had checked the noise previously with a stethoscope by the representative, the mechanic however told me he had NOT checked it with a stethoscope, but decided it was the tires. In the end it was the wheel bearing. Have not checked car for leaks from replaced seal. Thanks, Bret More

Very pleasant buying experience at Machens Capitol City Very pleasant buying experience at Machens Capitol City Ford. All staff very friendly and helpful. Highly recommend their business. Go see them if yo Very pleasant buying experience at Machens Capitol City Ford. All staff very friendly and helpful. Highly recommend their business. Go see them if you’re in the market for a new or used vehicle. More

Excellent service. Fixed something I was not aware my tuck needed. Offered to take me home and then pickup when finished. Very curtious. Would recommend. tuck needed. Offered to take me home and then pickup when finished. Very curtious. Would recommend. More

They tried very hard to find the vehicle with all the options that I was looking for. They were very friendly and helpful. It was a pleasant experience. options that I was looking for. They were very friendly and helpful. It was a pleasant experience. More

Jesse was more than happy to help me. He was professional and quick with assisting my needs. It took him maybe 1 minute and I was out of the door. and quick with assisting my needs. It took him maybe 1 minute and I was out of the door. More

Mike worked well with me and I appreciate all the hard work he put into giving me a good deal. The new car I got is working out great. It is running very smoothly and I am really liking it. work he put into giving me a good deal. The new car I got is working out great. It is running very smoothly and I am really liking it. More