Joe Machens Capital City Ford

We bonded with Douglas right away. He was very receptive to are wants and changes and explained all options and we recommend him highly! Very professional to are wants and changes and explained all options and we recommend him highly! Very professional More

Kayle did an awesome job communicating and explain everything to me that I did not understand! I also use joe machens for my service needs and having great customer service is always a good positive! everything to me that I did not understand! I also use joe machens for my service needs and having great customer service is always a good positive! More

I am hoping this will go through without giving any stars because my last two visits to the service department was terrible! Plus they did not do the work I requested them to do in order to fix a issue with because my last two visits to the service department was terrible! Plus they did not do the work I requested them to do in order to fix a issue with rough idling that would have had them replace two solenoids. I am through with Joe Machens Ford. I also was told that someone would get back to me the 1st time I went in and no one ever did. More

I have never had a bad experience with any serivice, sales, detailing. I always want you to do I am treaed with service in Customer Service. sales, detailing. I always want you to do I am treaed with service in Customer Service. More

They did a great job for me, and let me know of other recommended services in a timely manner. They took care of me very well. recommended services in a timely manner. They took care of me very well. More

The staff at Joe Machens Capital City Ford greatly assisted me in replacing tires that had prematurely worn and saved me from an unexpected expense. assisted me in replacing tires that had prematurely worn and saved me from an unexpected expense. More

John Lange was great to work with. I would highly recommend him if you are looking to purchase a vehicle. I was trading in 2 vehicles and he actually came and picked one of them up for me. recommend him if you are looking to purchase a vehicle. I was trading in 2 vehicles and he actually came and picked one of them up for me. More

Chris Stevens was great! Easiest purchase I have ever had in 40 years. Highly recommend this dealership. I knew what I wanted and how much I was willing to spend. Doing your homework makes a big diffe had in 40 years. Highly recommend this dealership. I knew what I wanted and how much I was willing to spend. Doing your homework makes a big difference. More

they did absolute nothing. I was told it was an electrical short some where and I should just buy a battery charger to keep the battery up. This was the second time it was in for the same reason. electrical short some where and I should just buy a battery charger to keep the battery up. This was the second time it was in for the same reason. First time cost me $1000 plus for nothing. More

They were great helping me get my tires aired correctly (don't remember which of the guys did it). Also Angie checked and has ordered the items to fix my recall issues. (don't remember which of the guys did it). Also Angie checked and has ordered the items to fix my recall issues. More