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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,660 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,660 reviews

May 07, 2020

No was very patient and willing to bring up any car we asked to look at and he was nice and coutious and made my daughters first buying experience very easy and hassle free. More

by Pacifica
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Bertles
May 08, 2020 -

Joe Machens Capital City Ford responded

We'd like to Thank you and your daughter for choosing our dealership for her first time buying experience. Great to hear Bo Heavin provided you both with an easy and hassle free experience. We hope to see you both again.

May 06, 2020

great work Everyone was helpful and cordial. The cost of the needed repairs was reasonably priced. Jesse and Angie were very pleasant and Arkeem took care of my More

by SHARON.RILEY10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Hulsey, Jesse Edler, Arkeem Horsley-Robey
May 08, 2020 -

Joe Machens Capital City Ford responded

Thanks, Sharon, for the 5 star review for Angie, Jesse and Arkeem. Glad to hear our Service Team was able to help get your repairs done for you. Thanks for choosing our dealership, we hope to see you again.

May 06, 2020

Very pleased with new Fusion Thank to Randy for being persistent and making deal work. Still can't believe the Fusion is being discontinued, would definitely recommend for size a More

by randy.baker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Randy Wells
May 08, 2020 -

Joe Machens Capital City Ford responded

Congratulations on the purchase of your new Ford Fusion! And, Thanks for the 5 stars for Randy. If you have any questions about your new Fusion, please just give us a call. Thanks for choosing our dealership!

May 06, 2020

I was really comfortable with the salesman that took care of my deal. He really took his time in explaining things to me and showing all the options that the vehicle had plus setting up my cell phone for all More

by dave
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Shawn Wagner
May 08, 2020 -

Joe Machens Capital City Ford responded

You are most welcome, Dave! Thanks so much for the 5 star review for Shawn Wagner. If you have any more questions about your vehicle, please don't hesitate to give us call.

May 05, 2020

Great people to work with, completed the work requested in a very timely manner. Great service provided. Very knowledgable staff. Will use this dealership again. More

by krobbinsboyer
Recommend Dealer
Yes
Employees Worked With
Angie Hulsey, Jesse Edler
May 05, 2020 -

Joe Machens Capital City Ford responded

We would love to have you come back to us next time your vehicle needs service! Thanks for the very nice review for our staff - we loved seeing it.

May 05, 2020

Great buying experience! We found our CPO 2019 Expedition and knew it was a great fit for our growing family of 5. We worked with Randy and he was great to work with, and ans More

by Nathan Haslag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Randy Wells
May 05, 2020 -

Joe Machens Capital City Ford responded

Great choice on purchasing a CPO Expedition! If you have any questions regarding the benefits that come with your CPO, please give Randy a call, he can answer all your questions. Thanks for letting us know how things are going, we very much appreciate it and hope to see you again.

May 05, 2020

I really love how comfortable I felt at the office. Everyone was friendly and did not look at me funny lol. Jordan my sales guy was amazing and informative. He helped me understand how hybrid works a More

by msyossisar
Recommend Dealer
Yes
Employees Worked With
Bradley Kellerman, Travis Dometrorch, Jamie Wilson, Jordan Fields
May 06, 2020 -

Joe Machens Capital City Ford responded

You are most welcome! And Thank You for choosing Capital City Ford. We appreciate the very nice review for Jordan, Travis and our "whole team". We are here if you have any questions, please just give us a call. We all wish you Safe Travels!

May 04, 2020

Excellent customer service. They were diligent to show us the car with the extras and equipment we wanted. The process was easy and we are very pleased with the deal! More

by mart6209
Recommend Dealer
Yes
Employees Worked With
Cody Byers, Jamie Wilson
May 05, 2020 -

Joe Machens Capital City Ford responded

If you are pleased with the deal, then Cody and Jamie did their job! They are excellent at making sure our customers leave hear happy with the service we provided. Thanks for choosing our dealership, we hope to see you again.

May 04, 2020

I was treated with respect and courtesy. I knew when coming that I wanted an Escape in velocity blue. Brad had the vehicle I wanted brought from Columbia. More

by Dragonrider1960
Recommend Dealer
Yes
Employees Worked With
Bradley Kellerman, Jamie Wilson, Billy Underwood
May 05, 2020 -

Joe Machens Capital City Ford responded

The "velocity blue" Escape!! How cool is that! Hope you love it, that's a great color. Thanks for the 5 stars for Brad, he will appreciate seeing it. We all wish you Safe Travels!

May 04, 2020

I love these folks. Angie H and Kim the cashier the greatest. Always efficient always courteous and knowledgeable. I wish I knew the mechanics but don’t. Never an issue More

by Asschief3
Recommend Dealer
Yes
Employees Worked With
Kim veit, Angie Hulsey
May 05, 2020 -

Joe Machens Capital City Ford responded

Another 5 star review fro Angie and Kim. They are the best. Thanks so much for the 5 stars for them and our Service Team. We hope to see you again!

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