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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,660 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,660 reviews

April 27, 2020

This is the second time Cody has helped me buy a vehicle. He made sure he found the exact vehicle that I was looking for. More

by EchoeC
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Cody Byers
Apr 28, 2020 -

Joe Machens Capital City Ford responded

Nothing we love more than our repeat and loyal customers! Especially those who leave 5 star reviews for us. Great to hear Cody Byers was able to help you find the exact vehicle you were looking for. You know where to find us if you need anything else or have any questions. Thanks for being part of the Joe Machens Capital City Ford family!

April 27, 2020

This was a great buying experience. All went exactly as discussed on the phone. Will definitely use them again. A special thanks to Shawn Wagner. Mike McDermott More

by Mmcdermott
Recommend Dealer
Yes
Employees Worked With
Shawn Wagner
Apr 28, 2020 -

Joe Machens Capital City Ford responded

Hello Mike, We sure do hope to use us again when you are in the market for another vehicle. And, Thank You for the very nice review for Shawn Wagner, he will appreciate seeing this. We all wish your Safe Travels.

April 27, 2020

Roberto was very knowledgeable about all the tech features and took the time to explain them to us. He helped move all our belongings and even put the vanity plate back on the front before we left. G More

by Elisa B
Recommend Dealer
Yes
Employees Worked With
Travis Dometrorch, Jamie Wilson, Roberto Smith
Apr 28, 2020 -

Joe Machens Capital City Ford responded

Awesome review for Roberto Smith! Thank you, Elisa, for this 5 star rating for our dealership and for letting us know about your experience. It's the little things that make all the difference to our customers and we are glad we were able to provide you with a "great experience".

April 27, 2020

Easy to work with, straight forward conversion. Listened to our needs. Great atmosphere and will visit again next time. Brad was great! Matt was great! More

by sam.scheulen
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Brad Bartlett, Jacob Thomas
Apr 28, 2020 -

Joe Machens Capital City Ford responded

We think Brad and Matt are great, too. But it means a lot more when a customer thinks so and leaves us a 5 star review. Thanks, Sam, for choosing our dealership, we appreciate it. Please let us know if you have any questions, we'll be glad to help out.

April 27, 2020

The most pleasant experience I've ever had. They did an amazing job. It was fast and easy. And they were very helpful with the purchase More

by karlmckenzie71
Recommend Dealer
Yes
Employees Worked With
Cody Byers, Derek Bertles
Apr 28, 2020 -

Joe Machens Capital City Ford responded

We love when our customers tell us our team did an "amazing job"! Thanks, Karl, for the 5 star review and choosing our dealership. We really appreciate it!

April 26, 2020

I reached out thru email and Cody contacted us. We sent several messages and he answered all of them. He made our buy experience a great one. It was very seamless. He went above and beyond. We will be usin More

by AnnaV
Recommend Dealer
Yes
Employees Worked With
Cody Byers, Derek Bertles
Apr 27, 2020 -

Joe Machens Capital City Ford responded

That's great to hear! Cody will love it, too. Thanks so much for choosing our dealership - we try our best to make the buying process as "seamless" as possible. If you have any questions, just let us know! Thanks again!

April 26, 2020

Douglas Keeler - Awesome! Doug, once again did a great job taking care of our vehicle needs, going above and beyond to make our truck buying experience a pleasant one. He found More

by pnp1865
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Keeler, Derek Bertles
Apr 27, 2020 -

Joe Machens Capital City Ford responded

"Awesome" review for Doug Keeler!! He will love seeing this, especially from one of our repeat & loyal customers! Glad to hear he and Derek teamed up and were able to find you you the truck you wanted and got you on your way in "short order". If you have any questions, just let us know! Thank you, again, we very much appreciate you!

April 26, 2020

I have used them several times over the years whether for an oil change or purchasing a car. I always have great service and they make the whole process easy and smooth. More

by MelissaK
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Bradley Kellerman
Apr 27, 2020 -

Joe Machens Capital City Ford responded

Nothing we love more than our repeat and loyal customers! It's customers like you, Melissa, that make our jobs easy - we really appreciate you and hope to see you again soon.

April 26, 2020

All of the staff were extremely friendly and helpful! Roberto did a great job making sure our questions were answered and took the time to demo new features. Would definitely consider and recommend Mache More

by mpbomberger
Recommend Dealer
Yes
Employees Worked With
Travis Dometrorch, Jamie Wilson, Roberto Smith
Apr 27, 2020 -

Joe Machens Capital City Ford responded

Great review! Thank you so much. Yes, please feel free to recommend Roberto and our dealership, we would love it. If you have any questions, just let us know! Thanks again!

April 26, 2020

I highly recommend Joe Machen Ford in Jefferson City and a special thank you to Mike Rogers for finding the car I wanted at a competitive price. Thanks Rog! More

by Tim
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

Joe Machens Capital City Ford responded

Thanks, Tim, for the 5 star review for Mike Rogers and our dealership - we really appreciate it! Great to hear Mike was able help you find the car you wanted. If you have any questions, just let us know! Thanks again!

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