Joe Machens Capital City Ford

Excellent job getting me what I needed! Huge discount with the small town feeling and they even filled the fuel tank up and let me test drive over night! with the small town feeling and they even filled the fuel tank up and let me test drive over night! More

Randy Wells was my salesman. He was not overbearing and just trying to push a sale he worked with me and my knees and was a great salesman. The building was very comfortable as we waited through the paper just trying to push a sale he worked with me and my knees and was a great salesman. The building was very comfortable as we waited through the paperwork and I couldn't be happier with my purchase. More

My wife and I was not really ready to buy a pick up but the salesman that we had was very nice and knowledgeable about what we where looking for if we did buy. He looked for the truck which was kinda a unc the salesman that we had was very nice and knowledgeable about what we where looking for if we did buy. He looked for the truck which was kinda a uncommon style and found it.that being sad we bought the truck sight unseen from your sister company in Texas . We kinda thought it was gonna be a plain Jane pick up for my business but when we seen it after delivery we where completely stricken on how pretty it was . Thank you and John for such a great experience before and after the sale More

Great team that's willing to work with the customer. Comes to a deal that works with both the customer and the dealership. Very happy with my purchase. Thank you. Comes to a deal that works with both the customer and the dealership. Very happy with my purchase. Thank you. More

We had a great buying experience. Bo was very patient with our test driving several different models. There was no pressure. No hurry. Would definitely recommend Bo for your car buying needs!!! with our test driving several different models. There was no pressure. No hurry. Would definitely recommend Bo for your car buying needs!!! More

I love my car! The sales rep was absolute fabulous! He really took the time to make sure I got the vehicle I was looking for! I would definitely recommend him to anyone! really took the time to make sure I got the vehicle I was looking for! I would definitely recommend him to anyone! More

I appreciate all your help Bradley. I love my explorer. I love all the room and all the nice features it has. I also loved how you had a kids area at the dealership. Makes doing the paperwork a little less love all the room and all the nice features it has. I also loved how you had a kids area at the dealership. Makes doing the paperwork a little less stressful. Thank you! More

Great Job on My Car Service was good, but checking me in took a little longer than I expected. Only two service writers were at their desks, one was on the phone and the Service was good, but checking me in took a little longer than I expected. Only two service writers were at their desks, one was on the phone and the other didn't look like he was doing anything, but didn't help me out. When the one on the phone was done, she came over and wrote up my service request. I'm also confused about the new Ford and Lincoln points program. I have a Lincoln and so I can't add it to the Ford app on my phone, but somehow I have points on both programs, so I'm not sure how many points I have. More

Very quick and very understanding of the time restrictions for the repair. Very pleased with the price and the overall experience. Dustin was on top of all my concerns restrictions for the repair. Very pleased with the price and the overall experience. Dustin was on top of all my concerns More

Wrong viscosity oil...no follow-up received. Invoice shows wrong viscosity oil was used. I contacted service assistant and was promised they would look into it. Two days have gone by with no re Invoice shows wrong viscosity oil was used. I contacted service assistant and was promised they would look into it. Two days have gone by with no response even though I contact them again. On a positive note: Angie was awesome! More