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Joe Machens Capital City Ford
Jefferson City, MO
7,559 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,559 reviews
April 29, 2019
quick courteous and very first car buyer friendly. Normally I am not a huge name dropper, but in this instance I have no problem doing it. Bo Heavin is on top of his game. He went above and beyond to g Normally I am not a huge name dropper, but in this instance I have no problem doing it. Bo Heavin is on top of his game. He went above and beyond to get me into a new car. Whenever anyone asks me where to go to get a car I will recommend you all, and will tell them to go see Bo. More
by CarlosS123
Employees Worked With
April 28, 2019
Great! Ben McGrail & Matt Wilde did a wonderful job selling us our new vehicle! Ben picked out the right vehicle and helped get us into the right price range Ben McGrail & Matt Wilde did a wonderful job selling us our new vehicle! Ben picked out the right vehicle and helped get us into the right price range and Matt helped us with all the paperwork!! More
by Brianna
Employees Worked With
Matt Wilde, Ben McGrail
April 28, 2019
Thanks!!!! John Lange and Joe Machens Ford went above and beyond to make this deal happen for me. John found the exact truck I was looking for. This is the secon John Lange and Joe Machens Ford went above and beyond to make this deal happen for me. John found the exact truck I was looking for. This is the second truck I've bought from John. If i ever need another I will be contacting him again. Thanks from a loyal customer. More
by goljake
Employees Worked With
The guy in finance was great too, but I can't remember his name., John Lange
April 27, 2019
Wonderful Service I was provided excellent service this past week when purchasing a new vehicle. I have come to expect the professional and courteous service from this I was provided excellent service this past week when purchasing a new vehicle. I have come to expect the professional and courteous service from this dealership and it has never failed to provide it. More
by OESER27
Employees Worked With
John Lange
April 26, 2019
Great experience! Buying my car through this dealership was fantastic! I told them what I wanted, and they went out of their way to make it happen. Buying my car through this dealership was fantastic! I told them what I wanted, and they went out of their way to make it happen. More
by dal123
Employees Worked With
Matt Wilde, Randy Wells, Brian Lorts
April 26, 2019
Awesome experience! I worked with Ben at Joe Machens Capital City with buyingy 2017 GMC Terrain, and he was awesome. He was very helpful and approachable, and knowledgeab I worked with Ben at Joe Machens Capital City with buyingy 2017 GMC Terrain, and he was awesome. He was very helpful and approachable, and knowledgeable! I would 100% recommend him again to my friends and family wanting to buy a vehicle. More
by negg12
Employees Worked With
Bradley Kellerman, Ben McGrail
April 25, 2019
Thank You! We ended up getting a great deal on a new Ford Escape. Bo was very easy to work with and was very concerned with making sure we were happy with our pu We ended up getting a great deal on a new Ford Escape. Bo was very easy to work with and was very concerned with making sure we were happy with our purchase. More
by Sarah T
Employees Worked With
April 25, 2019
Car Recall Repair Dustin and Angie are excellent to work with. The appointment was very soon after I call to say I received the notice of recall. The repair was done Dustin and Angie are excellent to work with. The appointment was very soon after I call to say I received the notice of recall. The repair was done in a timely manner. More
by ANNBICKEL62
Verified CustomerEmployees Worked With
Angie Hulsey, Dustin Prenger
April 25, 2019
Treated like family Highly recommend this service center. I’m always greeted with a smile and a hand shake. All the associates I encounter are friendly, honest, and willi Highly recommend this service center. I’m always greeted with a smile and a hand shake. All the associates I encounter are friendly, honest, and willing to take the time to talk about what services need to be done to my vehicle. My truck runs like it’s brand new. More
by Happy Customer
Employees Worked With
Steven Paul
April 24, 2019
Exceptional Service !! I might have just experienced the best customer service possible. My husband and I brought home a vehicle the very evening we test drove it. Bo and Ja I might have just experienced the best customer service possible. My husband and I brought home a vehicle the very evening we test drove it. Bo and Jacob were incredibly helpful & understanding, & did everything they could to get me into my new vehicle. The following day Bo went above and beyond to help me out with the transportation himself, while the car was getting cleaned. I would absolutely recommend Bo Heavin and Jacob Thomas, I sincerely appreciate their exceptional service. Kurt & Robyn Williams More
by Williams
