Joe Machens Capital City Ford

Car oil change Got an oil change along with air filter while I waited, along with coke and popcorn in the waiting room. Everyone was very professional. Very convenie Got an oil change along with air filter while I waited, along with coke and popcorn in the waiting room. Everyone was very professional. Very convenient and close to home, so that saves me a lot of time. More

Great Experience From Start To Finish! I submitted a request for more info on a particular vehicle, and got a return call very quickly from Douglas "Flex" Keeler. He was professional, hone I submitted a request for more info on a particular vehicle, and got a return call very quickly from Douglas "Flex" Keeler. He was professional, honest and stayed late to allow us to test drive, ask questions and negotiate what ended up being a very fair deal. Travis was easy and efficient with the paperwork. More

Out of state purchase - GREAT SERVICE I had been looking for a 2018 Ford Raptor for months. I live in Southern California and the prices they charge out here with mark up is ridiculous. I I had been looking for a 2018 Ford Raptor for months. I live in Southern California and the prices they charge out here with mark up is ridiculous. I contacted Bradley Bartlett at Joe Machens Capital City Ford who had an 18’ in stock that was exactly what I wanted. The price was also perfect! I have never conducted an out of state purchase before so I was a little hesitant. From start to finish Brad answered every questions and made sure the process was smooth and left me feeling confident in purchasing without even seeing the truck or him. I also dealt with Matt (Finance) who also made things easy. After all was said and done, the purchase was completed and I received the truck EARLY, delivered to my house. I never had to step foot inside of a dealership. 10/10 would go through Bradley and the dealership again. More

Lube oil & filter and fuel filter change The people are great! The price though leaves a lot to be desired. $267.64 is a bit high. Makes me want to do it myself or at least shop around. The people are great! The price though leaves a lot to be desired. $267.64 is a bit high. Makes me want to do it myself or at least shop around. More

Getting Doir Fixed I went to get my door fixed and that went well, but now my doors don’t lock automatically and I’m not sure I got credit on my owners advantage account I went to get my door fixed and that went well, but now my doors don’t lock automatically and I’m not sure I got credit on my owners advantage account for this. More

Professional Have had my F-150’s serviced at Jeff city ford dealership since 1997...they’ve always done a professional job...with a friendly atmosphere Have had my F-150’s serviced at Jeff city ford dealership since 1997...they’ve always done a professional job...with a friendly atmosphere More

great experience We are repeat customers of Doug's, and we have put him through the wringer a few times in the past. BUT no matter what, dealing with him a great exper We are repeat customers of Doug's, and we have put him through the wringer a few times in the past. BUT no matter what, dealing with him a great experience. He has gone the extra mile (pun intended) and makes you feel like a friend. The car buying experience can be a difficult thing, and there is always a friendly face, and heartfelt welcome when we have dealt with Joe Machen's, especially with Doug. More

Excellent service The Salesman Brad Bartlett was very friendly and was with us from the start to finish making the exsperance of finding the vehicle we were looking for The Salesman Brad Bartlett was very friendly and was with us from the start to finish making the exsperance of finding the vehicle we were looking for a cinch. More

Safety recall While in the dealership for a different item, John noticed that there was a recall on my 2018 Expedition. He arranged for the recall to be taken care While in the dealership for a different item, John noticed that there was a recall on my 2018 Expedition. He arranged for the recall to be taken care of while ordering the part required for the original visit. More

First Super Duty Purchase Judy was awesome to work with and full of knowledge. We could not be more satisfied with the service she provided! From the minute we walked in the do Judy was awesome to work with and full of knowledge. We could not be more satisfied with the service she provided! From the minute we walked in the door until when we drove our new truck off the lot Judy was there every step of the way. More