Joe Machens Capital City Ford

Warranty work I called for recall work but the dealership ended up doing Warranty work on clutch. Had parts replaced. Dropped car off for Monday morning and Car was I called for recall work but the dealership ended up doing Warranty work on clutch. Had parts replaced. Dropped car off for Monday morning and Car was ready for pickup by Wednesday afternoon. More

It was worth the drive from St Louis to Jeff City great expe The sales staff was awsome. I worked with Cody and Doug. They were both outstanding. The finnace department got me in and out in less than an hour. My The sales staff was awsome. I worked with Cody and Doug. They were both outstanding. The finnace department got me in and out in less than an hour. My total experience was very enjoyable. I love my new truck. More

Great people to work with!!! We just purchased a vehicle from Joe Machens Capital City Ford and they were so easy to deal with..no pressure,kind friendly courteous staff !!! I wo We just purchased a vehicle from Joe Machens Capital City Ford and they were so easy to deal with..no pressure,kind friendly courteous staff !!! I would recommend Ford and Devon Henry as your salesman!!! He goes above and beyond to his customers happy!!! More

Quick easy Were very quick listened to our demand and delivered with ease. Helped our family out tremendously. Second time going through this dealership easy bot Were very quick listened to our demand and delivered with ease. Helped our family out tremendously. Second time going through this dealership easy both times. More

Great job, made sure we were satisfied Making sure we got everything we wanted and needed! Thanks for an enjoyed experience! It was a pleasure doing business with Brad. Will definitely do b Making sure we got everything we wanted and needed! Thanks for an enjoyed experience! It was a pleasure doing business with Brad. Will definitely do business with them again. More

Took to long When I arrived there was one car in the shop and one customer in the waiting room. I asked how long it would be and they told me 15 to 20 minutes. It When I arrived there was one car in the shop and one customer in the waiting room. I asked how long it would be and they told me 15 to 20 minutes. It took over an hour with no extra work being performed. They didn't even come to get me when my vehicle was done. I was watching TV and reading and noticed that my van was sitting in the parking lot and so had to go ask them about it and they told me it was completed. More

Dead Battery Devon and Brian are Great!! They always roll out the red carpet for me. They always address me as Mister or Sir, and make sure I’m Happy Happy Happy! Devon and Brian are Great!! They always roll out the red carpet for me. They always address me as Mister or Sir, and make sure I’m Happy Happy Happy! More

Kudos to Cody! Cody was friendly, knowledgeable & efficient. I knew what I was looking for & we were able to complete a transaction with minimal time & effort. Bef Cody was friendly, knowledgeable & efficient. I knew what I was looking for & we were able to complete a transaction with minimal time & effort. Before I drove the car off the lot, he took the time to sit with me & go over everything about the car & answered all my questions. I also appreciated being acknowledged & greeted whenever I went into the dealership by whomever was around. Overall, it was a very positive customer experience! More

Wonderful customer service Shawn Wagner had wonderful customer service and helped me find just what I wanted. Travis Dometrorch helped me with the financing part of it and helpe Shawn Wagner had wonderful customer service and helped me find just what I wanted. Travis Dometrorch helped me with the financing part of it and helped me the perfect financial plan. More

Great experience all the way around! Ben was a great salesman, from when I hit the lot, all the way till we shook hands and I drove off in the new ST. I would recommend anyone to see him Ben was a great salesman, from when I hit the lot, all the way till we shook hands and I drove off in the new ST. I would recommend anyone to see him if they are looking for a new ride. More