Joe Machens Capital City Ford

Great Service Great team in the service department. We had a small issue with equipment on our new vehicle and they worked out a solution that completely satisfied Great team in the service department. We had a small issue with equipment on our new vehicle and they worked out a solution that completely satisfied us. Highly recommended. More

Love my '18 XLT Sport! Could not be happier. Columbia would not even talk. I ask for a "spray-in" liner, and they said I could have it "at cost. Capital City threw it in Could not be happier. Columbia would not even talk. I ask for a "spray-in" liner, and they said I could have it "at cost. Capital City threw it in and gave me $500 dollars more on my trade. Thanks Joe! Also saved me about $800 dollars in sales tax!! Thanks Matt! More

Crappy The dealership didn’t want to loan me a vehicle while mine was being looked at. The lady at the window was very crabby and didn’t make me feel like sh The dealership didn’t want to loan me a vehicle while mine was being looked at. The lady at the window was very crabby and didn’t make me feel like she wanted to help me. When I returned the loaned vehicle, I was told it had a large scratch on the passenger door when I know it did not happen while I had it. I explained twice that the car was parked in my garage and no one was near it until I returned it to the dealership. I then ended up getting very upset with the girl that called and told her I was not going to pay for something that didn’t happen while I had it. After my horrible experience, nothing was figured out with my own car. More

Great overall car buying experience I live away from Jeff City and Mike made it possible for me to see the truck on a Sunday. Over and above what I expected and it was a great buying ex I live away from Jeff City and Mike made it possible for me to see the truck on a Sunday. Over and above what I expected and it was a great buying experience. Everyone at the dealership is 1st class. More

Excellent I have purchased two vehicles from this dealership. By far the best customer service I have ever had when shopping for or buying a car! Doug Underwoo I have purchased two vehicles from this dealership. By far the best customer service I have ever had when shopping for or buying a car! Doug Underwood is amazing to work with. He was able to find me exactly what I was looking for without me stepping on the lot! When I drove up to Jeff City from Springfield Mo he had found the perfect car for me! I will continue to make the drive for all future purchases! More

A great place to deal with! YOUR SALES, PERSON, JERAD, WAS GREAT TO WORK WITH AS WELL AS THE SALES MAMBER.. BOTH WERE UNDERSTADING OF MY NEEDS AND MADE THE SALES A JOY FOR ME TO YOUR SALES, PERSON, JERAD, WAS GREAT TO WORK WITH AS WELL AS THE SALES MAMBER.. BOTH WERE UNDERSTADING OF MY NEEDS AND MADE THE SALES A JOY FOR ME TO WORK WITH, THE CAR WAS READY, IN GREAT SHAPE AND LATER ON, JERAD FOLLOWED WITH A PHONE CALL TO MAKE SURE ALL WAS OK. THANKS FOR GREAT SLAES TEAM!! JIM SCHAFFNER More

F150 shuffle Jared and the fellas at Machens Capital City Ford were great! Thanks for helping me find the perfect truck. I really appreciated Jared’s dedication an Jared and the fellas at Machens Capital City Ford were great! Thanks for helping me find the perfect truck. I really appreciated Jared’s dedication and patience to help me find a truck that fit. More

2018 For Mustang - Amazing Experience We had a great experience with Joe Machens and Jerad Miller Yesterday.Jerad Miller is my dealer. He was very helpful with us and understanding our wan We had a great experience with Joe Machens and Jerad Miller Yesterday.Jerad Miller is my dealer. He was very helpful with us and understanding our wants and needs.Especially He worked hard to get the car from other location for the color(Orange Fury) which I need.I would highly recommend to purchase a car from him.Overall it’s Amazing experience.Thanks to Jerad Miller. More

Fuel system service Fast and friendly service every time completed in allotted time what else can I say? Service quick and knowledgeable people thank you and good bye 👋 Fast and friendly service every time completed in allotted time what else can I say? Service quick and knowledgeable people thank you and good bye 👋 More

2017 Ford Edge Service Joe Machens Capital city Ford quicklane service department rocks! Very knowledgeable and polite staff. We came in needing a routine oil change and tir Joe Machens Capital city Ford quicklane service department rocks! Very knowledgeable and polite staff. We came in needing a routine oil change and tire rotation on our 2017 Ford Edge without an appointment; they got us squeezed in and done in a timely manner: Justin jones is one of the best service advisors we have worked with. More