Joe Machens Capital City Ford

Service Had car in for inspection and AC service. Work was done quickly and everyone was very friendly. Nice waiting are. It was very clean and comfortable. Had car in for inspection and AC service. Work was done quickly and everyone was very friendly. Nice waiting are. It was very clean and comfortable. More

My Buying Experience at Joe Machens Capital City Ford I have been researching for and searching a new vehicle for the past six weeks. During this time, I communicated with numerous sales people from multi I have been researching for and searching a new vehicle for the past six weeks. During this time, I communicated with numerous sales people from multiple car dealers from St. Louis, Columbia, Fulton, and Jefferson City. I presented a list of my needs, expectations, and constraints to the sales people of these dealerships. They could not help me. On Thursday, July 12, 2018, I walked in at Joe Machens Capital City Ford with a very similar list of constraints, which NO OTHER AUTO DEALERSHIP CAME CLOSE TO MEETING IN OVER A MONTH; however, in about two and one-half hours, Mr. Pratt (Sales Person), Brian Lorts (Sales Manager), and Matt Wilde (Finance) worked collaboratively and deligently that resulted in a deal that not only met all my constraints, but surpassed my expectations. The sales team packaged an auto deal I could not turn down. My immediate response was, “It’s a deal!” I have never made such a statement, and especially that immediately, during any purchase I can remember. The sales team demonstrated keeness in listening and understanding my needs and expectations. Working together and in just a short amount of time, they found a vehicle at their own dealership that best suited, rather exceeded, for what I was looking. I appreciate the stellar service I received at Joe Machens Capital City Ford by Tim, Brian, and Matt. I also thank Devon Henry, who guided and assisted me in setting up Sync 3. Thank you for your professionalism and unwavering commitment to finding a vehicle that “fit the bill” for me. Naveed Malik More

Great dealership! Thank you Jerad. Miller for all your help and for explaining everything about the truck to me. Taking the time to program it for me. Thanks Elis Thank you Jerad. Miller for all your help and for explaining everything about the truck to me. Taking the time to program it for me. Thanks Elisabeth More

Buying a quality used car Cody Byers was awesome! We wanted to look at and test drive several cars on an extremely hot day and Cody wemt above amd beyond for us. He was very fr Cody Byers was awesome! We wanted to look at and test drive several cars on an extremely hot day and Cody wemt above amd beyond for us. He was very friendly and easy to work with and would definitely go back to see him for our next vehicle purchase. More

Oil change The service was done quickly. Staff was very friendly and professional. Wait time was done being very comfortable in the lounge area. Will definite The service was done quickly. Staff was very friendly and professional. Wait time was done being very comfortable in the lounge area. Will definitely be a return customer. More

Always a great experience They always put the customer first. Never had a bad experience! I will continue getting my escape serviced there because of the staff and quality work They always put the customer first. Never had a bad experience! I will continue getting my escape serviced there because of the staff and quality work they do! More

Just plain awesome. Kristopher was very kind and helpful in finding just the right car for me. And Travis was great with the financial end. Thank you, you're the best! Kristopher was very kind and helpful in finding just the right car for me. And Travis was great with the financial end. Thank you, you're the best! More

Capital City Ford is AWSOME!! Looking for a car with all the “bells & whistles” but within my budget since we are now retired. CODY BYERS worked tirelessly and assisted in finding Looking for a car with all the “bells & whistles” but within my budget since we are now retired. CODY BYERS worked tirelessly and assisted in finding just the right vehicle for us- the Ford Taurus Limited! Cody is knowledgeable and answered all my questions and was very patient as I wrestled with my options and budget. Cody is a GREAT ASSET to Capital City Ford. I purchased a Ford F-150 from him 3 years ago and so I knew I could count on him!! MATT WILDE met all our financial needs and assisted in finding us the best deal and financing. He also assisted us 3 years ago and is invaluable to this dealership. Matt walked us through each step explaining everything clearly. TOM STEGEMAN also assisted us as he has on many of our previous Ford purchases. To say mildly, Tom is amazing! These gentleman are the reason we continue to purchase from Capital City Ford and I believe this may be our 16th vehicle purchased from this dealership. A great product backed by great people; CODY BYERS, MATT WILDE, and TOM STEGEMAN. More

Very good customer service. Good, honest, low pressure sale. I hate car shopping and these guys made it much less painful. I highly recommend these guys. We definitely will use t Good, honest, low pressure sale. I hate car shopping and these guys made it much less painful. I highly recommend these guys. We definitely will use these guys again in the future. More

Best buying experience ever! After searching far and wide we wound up at Joe Machens Ford. We purchased a 2015 Ford Escape. Devon Henry, our sales representative, made our experie After searching far and wide we wound up at Joe Machens Ford. We purchased a 2015 Ford Escape. Devon Henry, our sales representative, made our experience very pleasurable and hassle free. They answered all of our questions and were very considerate of our needs. We will definitely go there again for our future vehicle purchases. More