Joe Machens Capital City Ford

I love my Jetta Devon Henry was amazing!!! He made the whole car bit big experience so easy!!! I told him what kind of used car I was looking for and within a couple Devon Henry was amazing!!! He made the whole car bit big experience so easy!!! I told him what kind of used car I was looking for and within a couple days he found the perfect car for me!!! He answered all of my many questions and was so friendly and nice !!! More

Excellent service up front and honest great experience We live in Elkhart Indiana. We were looking for a 3500 Ram Dually and they had they truck were looking for at this dealership and we got the price we We live in Elkhart Indiana. We were looking for a 3500 Ram Dually and they had they truck were looking for at this dealership and we got the price we were looking for. We called and spent a lot of time talking and dealing with Ben McGrail. He was honest and upfront with us. We made the 8 hour trip to Mo to get this truck. We check it out, fell in love and within 2 hours upon our arrival we walked out with keys in hand and drove it back to Indiana. The Finance Manager was excellent, he was able to get us approved with 30 minutes after we accepted the truck. We took lots of card and have already giving some to other drivers who are looking to upgrade there trucks. We are hotshot drivers and we put lots of miles on our trucks. So our sincere thanks goes out to Ben McGrail and Jamie Wilson for the excellent services and promptness. We will return. David and Marti Doan More

Perfect results A great big thank you to Bradley Kellerman and Brian Lorts for their expert help in locating the exact Explorer Mary and I had in mind. The professi A great big thank you to Bradley Kellerman and Brian Lorts for their expert help in locating the exact Explorer Mary and I had in mind. The professional yet personal customer service they provided made our car buying experience a perfect success. To the entire team at Joe Machens Ford in Jefferson City Missouri...thank you More

long drive, great service Cody Byers exceeded my expectations on professionalism and met expectations on vehicle. Waiting lounge outstanding !!! Jamie Wilson made the financia Cody Byers exceeded my expectations on professionalism and met expectations on vehicle. Waiting lounge outstanding !!! Jamie Wilson made the financial process seamless and very workable More

Great service Service was done on my van. Window broke called John and he got me in the next day. Got the van there and they got it in analized the problem ordere Service was done on my van. Window broke called John and he got me in the next day. Got the van there and they got it in analized the problem ordered the part got the part there fixed it and headed back home in what seemed to be an hour. Great job guys. More

Great Experience Best customer service ever! Doug and Kevin worked with me to find the best deal for my budget. Very helpful and understanding. Trust goes a long way.. Best customer service ever! Doug and Kevin worked with me to find the best deal for my budget. Very helpful and understanding. Trust goes a long way..utmost respect. More

Highly recommend! Mike Rogers listened to our needs and found the Ford Explorer we were looking for. He was very easy to work with , no pressure and made buying a new Mike Rogers listened to our needs and found the Ford Explorer we were looking for. He was very easy to work with , no pressure and made buying a new car a nice experience. We highly recommend him for your car buying experience. More

Simple oil change and tire rotation And check reservoir Dropped vehicle off at 9:30 and was planning on waiting. Luckily decided to leave and run errands because it wasn’t finished till 4:10pm. The main Dropped vehicle off at 9:30 and was planning on waiting. Luckily decided to leave and run errands because it wasn’t finished till 4:10pm. The main problem is that the tires were not rotated!!! I marked the front left tire and when my wife picked it up the left front was still there!!!! More

Made my day! Turned my frown upside down. These gentlemen were so helpful and courteous. We were a walk in and they helped us right away. John Lange and Jamie Wilson new immediately what we n These gentlemen were so helpful and courteous. We were a walk in and they helped us right away. John Lange and Jamie Wilson new immediately what we needed and lead us through a painless transition into our very first brand new car. In less than an hour and a half. The thirty mins waiting that we did was in a great lounge area with all the free drinks we could want and good couches to relax on. I thank these fine men for their time and graciousness. And thank you Ford Motor Credit. Wonderful experience. More

Best time I've ever spent working a deal. If you are looking for a new truck then Cody is your man. Just talk to him for awhile and he will pick out the perfect truck for you. I love my new If you are looking for a new truck then Cody is your man. Just talk to him for awhile and he will pick out the perfect truck for you. I love my new XLT F-150! It has options I didn't even know they put on trucks. Cody is very professional and knows his trucks. He is easy to talk to with a real down to earth attitude that loves his family and job. His favorite subject is his kids so be sure to ask him about them. Might stretch out the deal time a bit but well worth the effort. The dealership in general is very professional and knows the answer to your question or who to ask. With Tom Stegeman leading the way with back up from Travis Peterson and Matt Wilde you will get the correct information and the best possible deal. I highly recommend this dealership to anyone looking for a quality vehicle and a good deal. More