Joe Machens Capital City Ford

great service Eric and Travis was very helpful. They was understanding to our family and helped us get what we needed . Very please with the Two of them and would r Eric and Travis was very helpful. They was understanding to our family and helped us get what we needed . Very please with the Two of them and would recommend them to someone who is looking to buy a new used vehicle. Very pleased More

Great service, selection and Staff Went in with a basic idea of what I wanted. Doug Keeler helped me out, I gave him an idea and he found the perfect choice for me. Easy to get along wi Went in with a basic idea of what I wanted. Doug Keeler helped me out, I gave him an idea and he found the perfect choice for me. Easy to get along with and no pressure. About a year ago I went to Sakalaris Ford in Camdenton, MO and was picking out almost the same thing I purchased from Joe Machens. At Sakalaris the sales staff was great but the finance and management were awful. Treated me like garbage when I didn't like their "deal" they thought they were giving me. Doug Keeler and finance manager Mike Slinkerd were great to work with and when the time comes to get my wife a new vehicle I will make sure to see them. -Marc More

Great Job!! In and out really quick. They changed oil and filter, checked fluids, tires and pressure found belts and hoses good, Battery checked and found a litt In and out really quick. They changed oil and filter, checked fluids, tires and pressure found belts and hoses good, Battery checked and found a little weak, since four years old decided to replace with new battery with more cold cranking amps and 8 year warranty. More

Replacement of damaged tire My only issue was that I was told a replacement tire was in stock, and it wasn’t. Had to make two trips. Otherwise, service was good. My only issue was that I was told a replacement tire was in stock, and it wasn’t. Had to make two trips. Otherwise, service was good. More

Friendly, professional, and courteous! They were friendly and gave me a time estimate that stayed true to that time. They were friendly and also went over everything in detail, which I appr They were friendly and gave me a time estimate that stayed true to that time. They were friendly and also went over everything in detail, which I appreciate. More

Dealership Is Awesome I have been purchasing from this dealership even before it was changed to Machens. This is the most accommodating place to purchase your new vehicle. I have been purchasing from this dealership even before it was changed to Machens. This is the most accommodating place to purchase your new vehicle. Friendly staff that is always willing to go the extra mile to make sure everything is just perfect. From the top management to the employees all should be highly complimented on their customer Service. And, the sales team will keep looking until they find your perfect vehicle. More

Buying battery Buying the battery having it put in along with a servicing was cheaper than simply buying a battery at three other places in JC. Along with one of the Buying the battery having it put in along with a servicing was cheaper than simply buying a battery at three other places in JC. Along with one of the three trying to tell us our problem was not a battery. Fast lane had our vehicle battery replaced and a servicing done in less than 1 hour More

Friendly, fast, and accurate service I called and spoke with John to set up “The Works” and some factory recall services. John was able to identify which recalls had been issued for my v I called and spoke with John to set up “The Works” and some factory recall services. John was able to identify which recalls had been issued for my vehicle and scheduled an appointment within a few days. After dropping off my vehicle, was called a few hours later telling me it was ready. More

12/30/17 Very fast process, actually too fast! Miss my Equinox, but trying very much to like my new car. Disappointed in the allowance of my trade in. Very fast process, actually too fast! Miss my Equinox, but trying very much to like my new car. Disappointed in the allowance of my trade in. More

Great customer service Diane was wonderful to work with! We had a great experience, wonderful service! Matt was very pleasant and helpful. I would recommend them to friends Diane was wonderful to work with! We had a great experience, wonderful service! Matt was very pleasant and helpful. I would recommend them to friends and family. More