Joe Machens Capital City Ford

Unexpected buying experience I had been looking for a lightly used truck for several weeks. Virtually every dealer I visited exhibited too much pressure for a sale, some were dow I had been looking for a lightly used truck for several weeks. Virtually every dealer I visited exhibited too much pressure for a sale, some were downright rude, and most test drives were "around the block" type, not allowing you adequate time to test the vehicle out. Machens was different. Before I drove 100 miles to see the truck, I talked with Brad Bartlett who spent several approx. 20 minutes checking the truck out before I set out, called me back and answered all my questions. Upon arrival at the dealership he was up front, answered any additional questions and conducted himself in a very professional and friendly manner. The truck was parked outside the dealership, ready to drive. Bra handed me the keys and said "lets go for a ride" with absolutely no pressure, no time limits, and no specific directions as to the route. In short, as we drove, he talked about family, work history, etc. and answered any questions I threw at him. Again no pressure to buy, did not even ask how I liked the truck. He let the truck sell itself. In summary, the buying experience was unlike any I have had before. At 69 years old I have purchased several vehicles and this was the best experience yet. No pressure, fair price, great people, including management and the young man Jacob who completed the paperwork. I would recommend this dealership to anyone looking for a vehicle. More

Great Service Came in just to look around. God greeted at the door and Cam was there ready to help, answered all my questions, and helped me drive away with my beau Came in just to look around. God greeted at the door and Cam was there ready to help, answered all my questions, and helped me drive away with my beautiful new baby. More

Bought my new truck! Brad and Matt were great in helping me buy my new truck. Brad has kept in contact through the years to ensure I got what wanted when I decided to buy Brad and Matt were great in helping me buy my new truck. Brad has kept in contact through the years to ensure I got what wanted when I decided to buy again. Joe Machens Ford in Jefferson City will always have business. More

AWESOME Great to work with and super great in getting me a deal. Doug and all those who helped him really made it a great experience to work with them. They a Great to work with and super great in getting me a deal. Doug and all those who helped him really made it a great experience to work with them. They are why we are repeat customers. More

Great experience!!! I felt like there was no pressure and they were just looking to help me. I'm in love with my purchase would definitely recommend and go again. I felt like there was no pressure and they were just looking to help me. I'm in love with my purchase would definitely recommend and go again. More

Very good and successful sales man was very helpful. Answered all our questions. When ready to leave he programmed our phones. Showed us how to use all the gadgets in the ve sales man was very helpful. Answered all our questions. When ready to leave he programmed our phones. Showed us how to use all the gadgets in the vehicle which was a huge help More

Quick and simple Cam and I came to a price agreement and a day later he pick me up from my home. It was about thirty minutes after we got back to the dealership that Cam and I came to a price agreement and a day later he pick me up from my home. It was about thirty minutes after we got back to the dealership that I was on my way back home in my new truck.Nothing complicated, thanks Cam!!! More

Review for Cam Cam helped out so much with my purchase. He was patient with me as well as very helpful in giving me all opportunities i needed to find the right car. Cam helped out so much with my purchase. He was patient with me as well as very helpful in giving me all opportunities i needed to find the right car. More

Pure awesomeness! Brad Bartlett was my sales guy and I have nothing but great things to say about him! He listened to what I wanted and needed and helped me find the ri Brad Bartlett was my sales guy and I have nothing but great things to say about him! He listened to what I wanted and needed and helped me find the right car for the right price!! Then Terry came in and helped seal the deal!! I'm extremely happy!! More

Wonderful and Easy Found the Navigator online. Called and traded on the phone. Had the paper work ready and all I did was sign when I got there! Found the Navigator online. Called and traded on the phone. Had the paper work ready and all I did was sign when I got there! More