Kevin Osborne

Easy purchase. No hassle. Vehicle was 'as promised,' and the transaction was quick and easy. Straight forward. No hassle. Vehicle was 'as promised,' and the transaction was quick and easy. Straight forward. More

by ckstow Verified Customer Verified Customer

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Joe Machens Ford in Jefferson City exceeded expectations throughout the entire used vehicle purchase process. Special recognition to Eric Rogers and Shane Jackson for their professionalism, communication, a throughout the entire used vehicle purchase process. Special recognition to Eric Rogers and Shane Jackson for their professionalism, communication, and commitment to customer satisfaction. They made the entire experience smooth and hassle-free. I truly appreciate their help and highly recommend them to anyone looking for outstanding service. More

by Chris Werner Verified Customer Verified Customer

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They make the car buying experience easy and hassle free. Even close to closing time. Even close to closing time. More

by btgrlg2990 Verified Customer Verified Customer

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RYEN was great to work with thru the entire process. He always does a great job. He always does a great job. More

by lbrandt1 Verified Customer Verified Customer

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Great experience! Great experience! Very efficient and easy to work with. They do their best to please the customer. Great experience! Very efficient and easy to work with. They do their best to please the customer. More

by pawseifert Verified Customer Verified Customer

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I have now purchased or helped purchase 5 cars from Joe Machens. This dealership makes the buying process easy and worry-free. Thank you. Machens. This dealership makes the buying process easy and worry-free. Thank you. More

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Michael was the best salesman I have ever dealt with! He was super nice, explained everything very well, was very patient when everything went wrong. Best service I have ever seen! Oh Doug was pretty gre He was super nice, explained everything very well, was very patient when everything went wrong. Best service I have ever seen! Oh Doug was pretty great too! 10/10 will be using them again for future purchases! More

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AJ was the best! Very helpful and super knowledgeable! Everyone at Capital City Ford made our buying experience a great one! If you need a car I would definitely reco Very helpful and super knowledgeable! Everyone at Capital City Ford made our buying experience a great one! If you need a car I would definitely recommend buying from them! More

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Because I'm a girl. ..... You keep telling me there is nothing wrong with my car, keep charging me for a diagnostic test and still fix nothing. My cheap $20 reader brings ..... You keep telling me there is nothing wrong with my car, keep charging me for a diagnostic test and still fix nothing. My cheap $20 reader brings up a code but yours supposedly don't. And how does an engine light turn off that's been on for 2 weeks....you all cleared the code, that's how.... It was not "doctor syndrome" like you said, cars don't do that! I was told I wouldn't be charged for 2nd diagnostic test because it was the same issue....here I am $450 & 2 test later. More

by SkyeBlue Verified Customer Verified Customer

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We were very happy with our trade value and dealer incentives that made the purchase of our new 2025 Expedition a great buy. Mike Gross was genuine, hard working, and considerate. We consider him a fr incentives that made the purchase of our new 2025 Expedition a great buy. Mike Gross was genuine, hard working, and considerate. We consider him a friend and will definitely buy from him again. More

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