Joe Machens Capital City Ford

First Car Buying experience SOLO I recently was able to buy my first car through this dealership without any other person helping me through the process except the great people of Ri I recently was able to buy my first car through this dealership without any other person helping me through the process except the great people of Rick and Judy and the dealership buyer. I'm 61 years old and while I've participated in the process before, my late husband had always made the final decision and dealt with the people involved. Rick took my information, needs & desires, financial information and conveyed those things to the buyer who immediately started looking for a reliable used Lincoln MKZ hybrid that met my parameters. It was a little over a month before one was found and just before, I met Judy who helped me with all of the rest, I never felt pressured or uncomfortable with this process at this dealership compared to going on a lot with my husband and feeling like chum in the ocean with sharks. Even the financing with Travis was a breeze. This was a totally great experience! I definitely recommend Rick & Judy!!! More

New Vehicle Purchase Everyone I delt with in my pursuit of purchasing a new pickup was very knowledgeable, helpful and professional. Special attention and efforts were ta Everyone I delt with in my pursuit of purchasing a new pickup was very knowledgeable, helpful and professional. Special attention and efforts were taken to ensure I found the vehicle that met my needs. More

Knowledgeble and helpful! Jerad first met my husband and I last week. After looking at 3 different styles of Ford, we asked for a while to discuss it. We returned today and pur Jerad first met my husband and I last week. After looking at 3 different styles of Ford, we asked for a while to discuss it. We returned today and purchased a Ford Focus. We are so pleased with the vehicle and with the customer service. Jerad answered questions, explained features, introduced us to other staff (like Jaime), and walked us through the process of buying a new car. We are so excited! Thanks Jerad! More

Very Professional Had a great "car buying" experience working with Kristopher York last week at Joe Machens Capital City Ford. I appreciated his honesty and dedication Had a great "car buying" experience working with Kristopher York last week at Joe Machens Capital City Ford. I appreciated his honesty and dedication while selling me my new jeep. You can be sure that if I have any friends looking to buy new cars in the future, I'll be sending them to Capital City Ford, and telling them to ask for Kris. More

Blessings in disguise Could not be any happier with the excellent customer service I received from this team. Went in with nervousness and walked out a very happy customer. Could not be any happier with the excellent customer service I received from this team. Went in with nervousness and walked out a very happy customer. Kristopher did not make me feel pressured and that’s what I appreciate the most. Kristopher and his team went ABOVE AND BEYOND to make sure I was put into something that I could enjoy and afford with no problem. My salesman and his team also tinted my windows and suggested warranties to fit my needs. I even walked out with a cheaper car insurance company! I recommend Kristopher and his team to anybody seeking a vehicle! Good job guys! More

Purchased a used vehicle Joe Machens Capital City Ford is the best dealership I have ever purchased a vehicle from. This is the second vehicle I have purchased from them this Joe Machens Capital City Ford is the best dealership I have ever purchased a vehicle from. This is the second vehicle I have purchased from them this year. Very polite and easy to deal with. More

We got a great car We really love our car... we didnt like the wait but in the end it was worth it... The car is really nice and we love it..... We really love our car... we didnt like the wait but in the end it was worth it... The car is really nice and we love it..... More

Awesome Jared was very helpful with helping me find the right car for me! He didn’t make me feel pressured to make a decision! I would recommend him again! Jared was very helpful with helping me find the right car for me! He didn’t make me feel pressured to make a decision! I would recommend him again! More

Great service I had multiple requests and a limited time available for: works service package, 40,000 mile check-up, and car inspection. The tech was friendly and e I had multiple requests and a limited time available for: works service package, 40,000 mile check-up, and car inspection. The tech was friendly and efficient and got my car in right away. She took the time to inform me of the cost involved, which I appreciated. They were busy that day but got my car in and out within an hour! I will not hesitate in being a return customer to Fast Lane at Joe Machens. More

Wonderful customer service! Wonderful customer service and great people to work with. Everyone was very friendly and helpful from receptionist to sales to financing. I would reco Wonderful customer service and great people to work with. Everyone was very friendly and helpful from receptionist to sales to financing. I would recommend this dealership to everyone! More