Joe Machens Capital City Ford

Best salesperson I have ever met. Douglas Keeler Flex found me the perfect F-150 truck. He wanted me to me satisfied and was not pushy in any way. He searched and found the truck I requested. I nee Flex found me the perfect F-150 truck. He wanted me to me satisfied and was not pushy in any way. He searched and found the truck I requested. I needed a truck to pull an 18 foot car trailer made with six inch steel and I also requested the step tailgate. He gave me time to think about the purchase and that I was getting what I needed and wanted. I can hardly wait for it to be delivered to my home and the trade picked up. Great service with a smile! More

Lou Ann Montague I went in to buy a used vehicle and Lou Ann helped me look at my options and got me into a new 2016 car that in the long run will save me money on mai I went in to buy a used vehicle and Lou Ann helped me look at my options and got me into a new 2016 car that in the long run will save me money on maintance costs and be a better car for me and my two boys. I am glad I came in today. We love our new car. More

Ford Focus sedane 2016 I found a great support in decision and buying time. Mike Rogers sorted out my ideas at first and Matt Wilde led me through the completion of the dea I found a great support in decision and buying time. Mike Rogers sorted out my ideas at first and Matt Wilde led me through the completion of the deal. Both very collaborative and friendly! Thanks again guys. Filippo Imperiali More

Best experience ever My auto salesman brad Bartlett was awesome. He found a Ford Escape that I absolutely love!! He did not give up till I was happy. He was not pushy at My auto salesman brad Bartlett was awesome. He found a Ford Escape that I absolutely love!! He did not give up till I was happy. He was not pushy at all. And the financing guy was awesome too but don't remember his name More

Brent is AMAZING! I bought my car about 2 weeks ago now and the service was wonderful then, but Brent has went above and beyond for me since then! He has checked in wit I bought my car about 2 weeks ago now and the service was wonderful then, but Brent has went above and beyond for me since then! He has checked in with me several times to make sure everything was going smoothly. I needed a second key (it only came with 1) and Brent made that happening very quickly! I couldn't be more pleased with his customer service! More

2016 Ford F-150 Brad Bartlett at Joe Machens Capital City did whatever it took to earn my buisness. He was honest throughout the process about what he was able to do Brad Bartlett at Joe Machens Capital City did whatever it took to earn my buisness. He was honest throughout the process about what he was able to do for me and ended up finding my truck 300 miles away to get me exactly what I needed! Thanks Brad More

FAN - BLOODY - TASTIC I had been thinking about a 'newer' car since mine was getting up there in years and miles but couldn't make up my mind to 'take the plunge'. Then I I had been thinking about a 'newer' car since mine was getting up there in years and miles but couldn't make up my mind to 'take the plunge'. Then I found out my 'other' car needed some extensive work. I was talking with my buddy Raz about what they had. He doesn't sell any more so he called his buddy John Lange. We talked about what I was looking for and what they had. I was actually making arrangements for tires for my son's Focus - which we had bought through Raz several years earlier. Because of a minor emergency I brought the car in earlier than planned. I would have needed a ride back to work. Raz called John and suggested I take the Focus we had been discussing instead. Then John said 'Why don't you just keep it until Saturday' giving me a couple days to drive it. John found a $1000.00 off deal and then, because of the color I chose, he found another $1000.00 rebate and 72 months financing at 0% interest. We came in on Saturday to sign the papers. I couldn't have found better guys anywhere who listened to what I wanted and what I needed. John hooked us up with Matt Wilde to do the paperwork. Matt gave us all the options on payments, including my option of a down payment and the difference it would make in my payments. Then we talked about the various warranties available. Because I don't anticipate this being 'high mileage' vehicle, Matt was able to find a warranty covering a longer period of time, These gentlemen all had an equal part in making this a truly enjoyable experience, This is my first time ever 'NEW' car. I can't imagine anyone else being able to make this such a super experience. I have purchased vehicles previously from Ford and have always received super service - but these guys were totally awesome. More

Expected good service and received it. This was our second new car purchase with this dealership. We had to order our car as the options we wished for were unavailable in existing inventory This was our second new car purchase with this dealership. We had to order our car as the options we wished for were unavailable in existing inventory. We have to go back to the dealer to have a couple of options taken care of, but that should happen within a week. If I had to complain about something it would be the way Ford combines the options available to the consumer. Now it's probably done in the interest of operating expenses but as a consumer, I don't want to spend money on options I don't want to receive the options that I do want. More

Awesome Experience Brad was wonderful to work with and went above and beyond in making sure that I was happy with the vehicle I selected. He went the extra mile to work Brad was wonderful to work with and went above and beyond in making sure that I was happy with the vehicle I selected. He went the extra mile to work around my schedule and make things extremely convenient . Bryan was amazing in finance and made sure that we got the best deal possible. I could not be happier with my new car and will return here for the next one as well. They were very personal and I did not feel like another number adding to the total. These guys are great !!! More

Great deal on an awesome car Great deal on new car. My transmission went out so I visited Randy Wells and he put me in the car I was looking for Great deal on new car. My transmission went out so I visited Randy Wells and he put me in the car I was looking for More