Joe Machens Capital City Ford

Excellent customer service Nice & good used cars to choose. Price wise they're good too. Customer service are excellent. We were very satisfied with the customer service of Nice & good used cars to choose. Price wise they're good too. Customer service are excellent. We were very satisfied with the customer service of Brent Simmons. More

Efficient and friendly Brad Bartlett was the salesman and Leah Brandt did the closing . Both did outstanding , professional work . Made me feel like I got a fair deal . Brad Bartlett was the salesman and Leah Brandt did the closing . Both did outstanding , professional work . Made me feel like I got a fair deal . More

I wouldn't choose any other dealership Friendly and professional customer service. They work very hard to get you what you want. Ask for Judy Obermeyer. She's sold me two of the three cars Friendly and professional customer service. They work very hard to get you what you want. Ask for Judy Obermeyer. She's sold me two of the three cars I purchased at Joe Machens. I always request her, Matt Wilde, and Tom Stegeman. This is definitely a winning team. The day before pickup, they went to bat with Ford to secure extra funds for me. Customer service is first with Joe Machens! More

Amazing experience My husband, Forrest, and I bought a 2012 Hyundai Sonata last week and we love Joe Machens Jeff City for all they did for us. It is an amazing car, the My husband, Forrest, and I bought a 2012 Hyundai Sonata last week and we love Joe Machens Jeff City for all they did for us. It is an amazing car, they are so nice and polite. We live in Columbia and went to Machens in Columbia first but they were so rude and pushy that I refused to go back. When my husband found a car I liked at Joe Machens Jeff City I was specital at first, but I'm so glad we went there. The atmosphere is so calm and welcoming, people are nice to you. I'm 21 with a 4 year old child; many people look at us badly and don't think we can handle big things like buying a car, but I was glad that they held no judgement against us and we're a family friendly place. Our dealer, DOUGLAS KEELER, was amazing. Kind, honest, upfront, and worked way over what was expected. He stayed 2 HOURS past what he was supposed to in order to make sure we were happy with our purchase even though we were waiting on the finance office. I suggest everyone go to him, and you'll be happy. JEFF in financing is also amazing. He works with what you want to pay and makes sure you get it. I will definitely be going back for more purchases in the future. More

First time car buyer! A special thanks to Mike Rogers for helping me find and buy my first vehicle. He was very helpful and great to work with! I couldn't have asked for a A special thanks to Mike Rogers for helping me find and buy my first vehicle. He was very helpful and great to work with! I couldn't have asked for a better experience with Mike and also Terry Bradshaw to help get the paperwork going. Go to Joe Machens Capital City Ford - Lincoln today and talk to Mike!!! More

Not the best, not the worst When you can get them to move almost $2000 on a deal, you know they're not the most honest. So know your numbers, and stick to your guns. Be prepared When you can get them to move almost $2000 on a deal, you know they're not the most honest. So know your numbers, and stick to your guns. Be prepared to walk away. Also when I got home there was a dent in the passenger door. My bad for not doing a thurough walk around. I told them about my damage, and they failed to disclose the damage to my car. And when you get to the financing, they stick in extras like gap insurance, and and extended warranty, that isn't a Ford product, but a product of their owners. So know what you're paying. These people are paid to make their corporate interests every penny they can get. And they do a good job at that. More

Great people, great experience We had a great experience with Joe Machens. They really went above and beyond to help us find exactly what we wanted and really worked gard with the b We had a great experience with Joe Machens. They really went above and beyond to help us find exactly what we wanted and really worked gard with the bank to get us the price we could afford. They didn't take no for an answer and we appreciate that tremendously. Deven Henry, Brian Lortz and Terryville Bradshaw helped us and we can't recommend them enough. Deven was so relaxed and wasn't pushy at all like a lot of other car salesman. He was just there to help and make it as easy as possible. We would definitely recommend him and Brian and Terry helped with the financial part of the sale they were amazing as well. Thanks for the great exlerience, we will be forever customers! More

Truck Purchase Bradley was amazing to work with. Not the typical car buying experience, very down to earth! Did a great job in getting what we needed! Would highly r Bradley was amazing to work with. Not the typical car buying experience, very down to earth! Did a great job in getting what we needed! Would highly recommend Bradley and this dealership to anyone! More

Ask for Brad - I am a second-time customer We all know the stereotypical car dealership experience, right? That is not what you will find with Brad. Working with Brad has been the first time I We all know the stereotypical car dealership experience, right? That is not what you will find with Brad. Working with Brad has been the first time I have ever had a FUN and STRESS-FREE time purchasing a vehicle. Go in and ask for Brad - you won't regret it. More

Very Helpful! I went in looking for a car without really knowing what I wanted. I had been looking for quite some time but nothing was really standing out. I told D I went in looking for a car without really knowing what I wanted. I had been looking for quite some time but nothing was really standing out. I told Doni Whittier the few things I did know I wanted: mileage, year, size, etc. I even told him the few things a knew I did not want: color, Ford, etc. He looked at a few cars with me online. In the end he had me test drive a 2014 Ford Fiesta. It's a Ford. However, this car is great! AND it's Candy Blue! It's so pretty! I bought it that day! Matt Wilde helped me with the financing and set me up with a Bumper to Bumper Warranty. Both of these guys were very helpful! More