Joe Machens Capital City Ford

I had come into the dealership for another reason but I was curious about my existing car's worth as it related to a newer vehicle because my car had 80,000 miles and my extended warranty expired in 20,000 was curious about my existing car's worth as it related to a newer vehicle because my car had 80,000 miles and my extended warranty expired in 20,000 miles. I approached Chris the sales manager as Judy who I had bought my last car from was busy. I asked him what mine was worth and he looked my car over and within 5-10 minutes had a deal written up which gave me a new car with an new 100,000 mile extended warranty. The new car had better miles per gallon than the old car and it was bigger with more bells and whistles. The price was at least 100 dollars less than I was currently paying.Chris said he needed my car and it was approaching the point where if I put to many more miles on it the price would go down this was an optimal time. I talked to my wife we agreed and made the deal Chris turned me over to Judy who got the car detailed and took me over Matt who did all the paper work with the 0% interest, extended warranty, taxes taken care of and all the stuff I needed to get the car licensed. Judy explained how all of the new stuff worked on the car including the hands free cell phone system. Matt explained all the things available and was okay with the things i didn't care for. Chris recognized even if I didn't that he needed to provide me the best deal quickly or I may have missed my best time to trade and that I might have to another dealership for a deal. So he recognized thru his expirience that the time wasnow and made the deal for his firm! Hence we are all very extremely with outcome! More

I called the dealership about a used Lincoln LS I found on the website, I was transfered to Derek. When I told him I was very interested in the LS but was driving 40 minutes and wanted to be sure the car on the website, I was transfered to Derek. When I told him I was very interested in the LS but was driving 40 minutes and wanted to be sure the care was still available, he explained to me that it was not on the lot at that time but he would track down the car and see if he could get it to the dealership. Derek called me back within probably fifteen minutes and said he would be getting the car in about and hour and a half if I was still interested. I got up to the lot and Derek was very friendly and very willing to work with me my trade in. He immediately was able to get me in the car for a test drive and worked to get a great price for me on my trade in. The whole process was great and went so smooth, everyone at the dealership was so friendly and I am very happy with my experience with Derek and with the car I purchased. I am definitly going to recommed the dealership to everyone I know and I will be going back to them for me next vehicle as well. More

Returned to Joe Machens for a used Ford Edge. Joe was friendly but not pushy. He let me drive two different vehicles and made the deal quick, without a lot of back and forth with price. Terry was very friendly but not pushy. He let me drive two different vehicles and made the deal quick, without a lot of back and forth with price. Terry was very knowledgable and helpful while doing the paperwork and financing. Will recommend this dealer and sales personnel to friends and family. Thanks Joe Machens, I love my car. More

This was our first time to Joe Machens and we definately felt it was a good experience. They worked with us on all our concerns. Our salesman John Lang was very knowledgeable and helpful. Terry Bradshaw wa felt it was a good experience. They worked with us on all our concerns. Our salesman John Lang was very knowledgeable and helpful. Terry Bradshaw was helpful in working within the restrictions we were confortable in. Kevin Osborne worked with our budjet to get us in a payment we were comfortable with. My brother and my niece had recently bought new cars here and we decided we would do the same. More

Randy Wells was a great person to work with. He was very helpful with questions & not pushy.I feel he worked with us to get what we wanted at best possible price & fair amount on trade-in. helpful with questions & not pushy.I feel he worked with us to get what we wanted at best possible price & fair amount on trade-in. More

Judy was very helpful and knowledgeable. She had my vehicle ready at the requested time. Very good experience. Joe is a family friend and has been our source of vehicles for many years. vehicle ready at the requested time. Very good experience. Joe is a family friend and has been our source of vehicles for many years. More

WE BOUGHT I NEW ESCAPE IN SEPTEMBER FROM JOE MACHENS FORD IN JEFF CITY. IT WAS THE BEST EXPERIENCE WE HAVE HAD BUYING A CAR. THE FIRST OF DECEMBER IT HAD A RECALL ON THE CAR IT WAS THE 3RD RECALL ON THAT MOD IN JEFF CITY. IT WAS THE BEST EXPERIENCE WE HAVE HAD BUYING A CAR. THE FIRST OF DECEMBER IT HAD A RECALL ON THE CAR IT WAS THE 3RD RECALL ON THAT MODEL.I CALLED AND ASK ABOUT TRADING ON A DIFFERENT MODEL ESCAPE THEY GOT IT DONE OVER THE PHONE IN 2HOURS. I WOULD RECOMMEND JOE MACHENS FORD TO ANYBODY. More

Brad did a great job in helping me decide which F150 I would most enjoy. He is knowledgable of his product line, patient and courteous. I would work with him again on the purchase of my next vehicle. M would most enjoy. He is knowledgable of his product line, patient and courteous. I would work with him again on the purchase of my next vehicle. Matt did the paperwork and did a fine job of explaining he process and available options associated with the purchase. Thanks gentlemen, Bob Whitley More

I have never purchased a vehicle completely on my own, and was very nervous about the entire process. Both Judy and Terry were wonderfully kind, understanding and made the it a plesant experience. They and was very nervous about the entire process. Both Judy and Terry were wonderfully kind, understanding and made the it a plesant experience. They will be the first people I see when I am ready to buy again. Thank you. More

I enjoyed buying my new F-150 from Joe Machen's Capital I enjoyed buying my new F-150 from Joe Machen's Capital City Ford mostly because Doug Underwood knows how to treat a customer. I have bought several I enjoyed buying my new F-150 from Joe Machen's Capital City Ford mostly because Doug Underwood knows how to treat a customer. I have bought several new Fords from Doug in the past and each was a low presure no hassle deal. I found that every employee that I delt with that day knew how to treat a customer and helped to make my buying experience enjoyable. My new truck was prepared for delivery and I drove it home that day. I was very satisfied with the deal that I made with Doug and Chris Ehase and if I need another new car or truck I will deal with them again. More