Joe Machens Capital City Ford - Service Center

Friendly, fast, and accurate service I called and spoke with John to set up “The Works” and some factory recall services. John was able to identify which recalls had been issued for my v I called and spoke with John to set up “The Works” and some factory recall services. John was able to identify which recalls had been issued for my vehicle and scheduled an appointment within a few days. After dropping off my vehicle, was called a few hours later telling me it was ready. More

Friendly, professional, and courteous! They were friendly and gave me a time estimate that stayed true to that time. They were friendly and also went over everything in detail, which I appr They were friendly and gave me a time estimate that stayed true to that time. They were friendly and also went over everything in detail, which I appreciate. More

John Desmond is awesome John Desmond always does a Great job!! I enjoy working with him. He always does a good job with his follow up Thank you John! John Desmond always does a Great job!! I enjoy working with him. He always does a good job with his follow up Thank you John! More

Friendly and efficient. Each time we have taken one of our cars to this dealership for service, we have found the employees to be friendly and efficient. We purchased both o Each time we have taken one of our cars to this dealership for service, we have found the employees to be friendly and efficient. We purchased both our vehicles from this organization and will continue to have them serviced here. More

Routine Excellence Was in for routine service on my vehicle. Oil Change, Tire Rotation. Tim Taylor is great. He explained the results of the service performed and answ Was in for routine service on my vehicle. Oil Change, Tire Rotation. Tim Taylor is great. He explained the results of the service performed and answered all question. I remember when Tim started over a year ago. Tim is always thorough and insures the customer understands. I will continue to get service done on my vehicle as long as Tim Taylor is around. More

Excellent Customer Service!!! Where do I begin? Being a single parent and having something substantial happen to your only transportation is very overwhelming. I went back to the B Where do I begin? Being a single parent and having something substantial happen to your only transportation is very overwhelming. I went back to the Body Shop to get an estimate on the damage that had been done to my car and the young lady at the desk was very helpful, sweet, compassionate and went above and beyond to make me feel a bit at peace about my situation. I want to commend her for delivering me with such great Customer Service. I will definitely be allowing this dealership to do any future work needed on my vehicle. Thank You, Thank You, Thank You!!!!! More

Best service ever I came in to get tires aired up. Tech four a gash in a front tire and the tires were all borderline ready to go. So got a price on a replacement set a I came in to get tires aired up. Tech four a gash in a front tire and the tires were all borderline ready to go. So got a price on a replacement set and was told if got a lower estimate they would match it. They did just that and then I got a 140.00 rebate. They were prompt efficient and polite. Service was quick. So very pleased this time and every time I have been for service. More

Just awesome I want to thank Bo, Don't know his last name at Joe Machens ford in Jefferson City mo. He worked with me. Thank you. I want to thank Bo, Don't know his last name at Joe Machens ford in Jefferson City mo. He worked with me. Thank you. More

Quck service oil change. Great job. Fast, friendly service, great price. Always take my vehicles there for oil changes. would recommend this to friends and family. Thanks for Great job. Fast, friendly service, great price. Always take my vehicles there for oil changes. would recommend this to friends and family. Thanks for offering this service. More