Joe Machens Capital City Ford - Service Center

For my first time going to this service department, they were friendly, efficient and completed the service quickly. I was pleased that they suggested additional services but weren't pushy about it. were friendly, efficient and completed the service quickly. I was pleased that they suggested additional services but weren't pushy about it. More

Had quick and friendly service. They do a great job. Have been using kwik lane for years and years. Would recommend kwik lane to anyone. Have been using kwik lane for years and years. Would recommend kwik lane to anyone. More

I liked the people had to deal with. Everyone was friendly as well as professional. They had to go thru a lot of hoops to get us in our vehicle. Thank you again! friendly as well as professional. They had to go thru a lot of hoops to get us in our vehicle. Thank you again! More

I always take my car to Machens for maintenance (routine and otherwise) because of their quick, friendly service. It's great to have a dealership I feel like I can trust! and otherwise) because of their quick, friendly service. It's great to have a dealership I feel like I can trust! More

Listen to the customer is what Machen’s does whether it is service or sales. The customer will express they need or problem and they listen is service or sales. The customer will express they need or problem and they listen More

bought a CPO truck there is was making a noise they were on top of it and had my truck fixed and back to me in 24hrs and for a small business owner time is always big deal im beyond satisfied with there ser on top of it and had my truck fixed and back to me in 24hrs and for a small business owner time is always big deal im beyond satisfied with there service! More

Quick and Great service! I am very pleased with my service.My little truck drives so much better, I so Thank you! Thank you! Thank you service.My little truck drives so much better, I so Thank you! Thank you! Thank you More

Was a great experience as usual! Friendly service and fast turnaround! They kept us updated by text and called as needed! Always a pleasure talking with ladies in business office too! fast turnaround! They kept us updated by text and called as needed! Always a pleasure talking with ladies in business office too! More

The service was very efficient, organized and quicker than I expected. I appreciated the ride to work and the ride to pick up my vehicle. than I expected. I appreciated the ride to work and the ride to pick up my vehicle. More

Good service. I gave a 4 though as while I appreciate that two of the service people wore masks no other employee and most customers did not. I understand mechanics but in the times we are in should req that two of the service people wore masks no other employee and most customers did not. I understand mechanics but in the times we are in should require it indoors. I did go out at first but as my time came near came back in More