Marissa Vander Griend
Marissa Vander Griend at Joe Machens Capital City Ford

Marissa Vander Griend

Reputation Management

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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5.0
30 Reviews
5.0

30 Reviews

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30 Reviews of Marissa Vander Griend

May 13, 2026

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Employee Rating

Been a customer for 15 years or more . Great sales people and good service people! More

by terryblakenship5
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Douglas Keeler, Eric Ahart

May 13, 2026

Joe Machens Capital City Ford responded

It means a lot to have you with us for over 15 years. We’re glad our team could take great care of your Ford both in sales and service. We look forward to supporting you again down the road.

March 17, 2026

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I always receive excellent service at this dealership, and I trust them to take care of my vehicles expertly and professionally. More

by dwightpolitte
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ryen Hatfield

Mar 17, 2026

Joe Machens Capital City Ford responded

Knowing our team has earned your trust for maintaining your Ford Maverick reassures us that we’re on the right track. Thank you for sharing your experience, and we look forward to caring for your vehicle again.

January 29, 2026

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Got there early and they were able to complete the service in 30 minutes. Thanks More

by BSWILLIS123
Service Price Transparency
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Recommend Dealer
Yes
Jan 29, 2026

Joe Machens Capital City Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Machens Capital City Ford.

January 18, 2026

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Judy is a great salesperson. She is the reason I do business with Joe Machens. More

by STEVEN.PEMBERTON
Sales Price Transparency
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Recommend Dealer
Yes
Jan 18, 2026

Joe Machens Capital City Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 14, 2026

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Employee Rating

I called for estimate on fully synthetic oil and a comprehensive check. The individual I talked to said he had no idea but my service representative would ask my service preferences and an estimated c More

by FIRECAP56
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 14, 2026

Joe Machens Capital City Ford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

December 21, 2025

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Aj has been working as hard as he can to find the perfect vehicle for me. After all the hiccups we found the car I’ve been wanting. Thanks again! More

by matthewcbrewers
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Trade-in Experience
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Recommend Dealer
Yes
Dec 21, 2025

Joe Machens Capital City Ford responded

Thank you so much for choosing Joe Machens Capital City Ford! Please let us know if we can be of any more assistance.

December 19, 2025

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Jonathan handled a very quick sale with kindness and professionalism. My husband found 2 vehicles matching our needs and I rushed in with 15 minutes to test drive and decide which one we preferred, th More

by Stacey
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Douglas Keeler, Christian Connite , JONATHAN RAMIREZ-LAWS

Dec 19, 2025

Joe Machens Capital City Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Machens Capital City Ford.

December 08, 2025

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Very personable and got me in exactly what I wanted. You were great!! Thank you so much More

by charmainemelton8
Sales Price Transparency
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Recommend Dealer
Yes
Dec 09, 2025

Joe Machens Capital City Ford responded

Thanks for sharing about your experience with Joe Machens Capital City Ford. We appreciate your business and hope to see you again soon!

July 26, 2025

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The salesman did a great job, I would recommend him highly to anyone interested in buying a vehicle.. More

by scb1956
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Rick Richard

July 22, 2025

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Employee Rating

Thomas Barker was great. 10/10🥦 Will be reccomending to friends/family and reaching out to him for any future endeavors. More

by amillhealth
Sales Price Transparency
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Recommend Dealer
Yes
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