Joe Machens Capital City Ford - Service Center

That was the easiest deal I ever went through buying a car very nice people and I would definitely recommend going to talk to them about a vehicle car very nice people and I would definitely recommend going to talk to them about a vehicle More

The service was fine. Not the best but I have no complaints. Arkeem greeted me in a timely manner. I thought the cost was a little high. Im thankful I had some customer points to offset the cost. complaints. Arkeem greeted me in a timely manner. I thought the cost was a little high. Im thankful I had some customer points to offset the cost. More

Our service was very quick. The services advisor was very helpful and professional. The device tech Was very thorough in his inspection. Over all it was an awesome experience. helpful and professional. The device tech Was very thorough in his inspection. Over all it was an awesome experience. More

Very friendly Service Reps that do an amazing job letting the Service staff know what your service needs are. Service is performed on a very timely manner. the Service staff know what your service needs are. Service is performed on a very timely manner. More

Car always runs very well -- Therefore little Car always runs very well -- Therefore little need to visit dealership. "During the limited visits always greeted with a smile sta Car always runs very well -- Therefore little need to visit dealership. "During the limited visits always greeted with a smile starting with the manager and all employees car More

Got my car back to me quickly after oil change. Only issues I had was the coupon I used when I scheduled the appointment online didn’t attach. I didn’t realize it until I got home, but definitely satis issues I had was the coupon I used when I scheduled the appointment online didn’t attach. I didn’t realize it until I got home, but definitely satisfied with the service! More

Ac works great. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 more words 18 19 20 more words More

I would have given no stars. This was one of the worse experiences I have ever had. I even left message for a manager to call me back and still have not heard back. If I have to take my truck back for s experiences I have ever had. I even left message for a manager to call me back and still have not heard back. If I have to take my truck back for service and if I use this dealer I will request the Service rep have no dealings with me or my vehicles. He is unprofessional and should never cuss at the customer. More

Staff are always courteous and capable. I’ve never had an issue with either the staff or services rendered. I will continue to get all my vehicles serviced here. an issue with either the staff or services rendered. I will continue to get all my vehicles serviced here. More

I was very happy with the service I received. Angie kept me updated and was very attentive to my needs. Darrell is an outstanding mechanic and did a great job explaining things. Another Ford dealer could no me updated and was very attentive to my needs. Darrell is an outstanding mechanic and did a great job explaining things. Another Ford dealer could not properly figure out what was going on with my truck and wanted to charge several hundred more for repair, but Darrell was able to diagnose and fix it for much less money. He also explained what needed repaired, which is something the other dealership could not do. More