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Joe Machens Capital City Ford - Service Center
Jefferson City, MO
1,518 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,518 Reviews of Joe Machens Capital City Ford - Service Center
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July 03, 2020
Everything was great! Great service and professional people! I was told when my truck would be done and it was right on! Couldn't of asked for better service. people! I was told when my truck would be done and it was right on! Couldn't of asked for better service. More
by sloopy456
Verified CustomerEmployees Worked With
Dustin Prenger
July 03, 2020
Great quick service, I had a chip in my tail light and had to order a new. Bo Heavin called as soon as it was in and answered a few questions while we waited had to order a new. Bo Heavin called as soon as it was in and answered a few questions while we waited More
by suewieners
July 01, 2020
Our service rep Angie is always going the extra mile to see the work is done correctly. Accurate and on time with an appointment. Friendly and honest. see the work is done correctly. Accurate and on time with an appointment. Friendly and honest. More
by charlene261
Employees Worked With
Angie Hulsey
June 30, 2020
Good service timing was perfect. I was able to get right in and the service guy that help was great and proficient and funny and very well mannered. in and the service guy that help was great and proficient and funny and very well mannered. More
by twil08
Employees Worked With
Arkeem Horsley-Robey
June 30, 2020
I was very pleased with the service provided by Machens. I am new to Machens but I believe I would refer others to their service. They took care of my repairs under a service contract I purchased when I pu I am new to Machens but I believe I would refer others to their service. They took care of my repairs under a service contract I purchased when I purchased my car. Steve took care of all the details for me. I would refer my friends to them. Sally Morrow. More
by samorrow50@gmail.com
Employees Worked With
Steve Joplin
June 26, 2020
Angie was great as always got me right in and right out! Always top notch in service! Great group of people working there, always recommended! Always top notch in service! Great group of people working there, always recommended! More
by Randy871
Employees Worked With
Steven Paul, Steve Joplin, Angie Hulsey, Dustin Prenger, Jesse Edler, Arkeem Horsley-Robey
June 26, 2020
Excellent job. Customer service was outstanding. Service desk did an outstanding job. From ordering the tires I wanted and getting all the work done in a very timely manner. desk did an outstanding job. From ordering the tires I wanted and getting all the work done in a very timely manner. More
by mwmclemore66
Employees Worked With
Steven Paul, Angie Hulsey, Arkeem Horsley-Robey
June 26, 2020
My 2016 Lincoln MKX was indicating a drive control malfunction. Upon arrival to the service department Angie was very prompt and helpful and secured the appropriate service personnel. Source of the ma malfunction. Upon arrival to the service department Angie was very prompt and helpful and secured the appropriate service personnel. Source of the malfunction was determined within 20 minutes and I was on my way. More
by leshancock1
Employees Worked With
Angie Hulsey
June 26, 2020
Fast service Angie was very prompt, got my car in as scheduled and out in short time. My car was in for an oil change and lube Angie was very prompt, got my car in as scheduled and out in short time. My car was in for an oil change and lube More
by lepbet
Employees Worked With
Angie Hulsey
