Joe Machens Capital City Ford - Service Center

Fast service Angie was very prompt, got my car in as scheduled and out in short time. My car was in for an oil change and lube Angie was very prompt, got my car in as scheduled and out in short time. My car was in for an oil change and lube More

Machens told me, after keeping my car 2 weeks, my battery was bad. Lehman’s diagnosed a bad gem nodule. Machens failed to diagnose problem. was bad. Lehman’s diagnosed a bad gem nodule. Machens failed to diagnose problem. More

I am very happy. Service was understanding. They communicated very well and treated me more than fairly on the bill. Steve is very good. I also bought a new truck and that experience was good as w communicated very well and treated me more than fairly on the bill. Steve is very good. I also bought a new truck and that experience was good as well More

As usual, Joe Machens Ford did a great job in providing me with a great deal on a new truck. When I needed a little work done they were there to quickly get it done as well. me with a great deal on a new truck. When I needed a little work done they were there to quickly get it done as well. More

sales and service of my vehicles I have been coming to this dealership for 48 years to buy and get service done on them. I have always felt that they care about my vehicles and me whe I have been coming to this dealership for 48 years to buy and get service done on them. I have always felt that they care about my vehicles and me when doing business there .I ALWAYS buy my vehicles from Joe Herx and have always left feeling I got a fair deal Thank you Joe. More

Good service today. Service was quick and friendly. Excellent representative who listened well. No issues today. I was in and out in ten minutes. No complaints. Excellent representative who listened well. No issues today. I was in and out in ten minutes. No complaints. More

Fantastic Sales/Service I just recently had my 2016 Explorer serviced. Steven did an excellent job with servicing my vehicle. He made sure that I felt comfortable and my ve I just recently had my 2016 Explorer serviced. Steven did an excellent job with servicing my vehicle. He made sure that I felt comfortable and my vehicle would be taken care of with great care. Also, I would like to say that we bought the 2016 Explorer from Darnell Thomas and he spent time with me explaining what bells and whistles I had on my vehicle. He made sure that I would not regret trading in my Mercedes for the Explorer. And he is right. I love my Explorer and will purchase another in the near future. Both of these guys are terrific! Way to go! More

Oil change and slow leak on one tire Courteous staff and prompt service. I indicated when I checked in that my front right tire had a slow leak. I paid my bill at checkout with a $15 di Courteous staff and prompt service. I indicated when I checked in that my front right tire had a slow leak. I paid my bill at checkout with a $15 discount from an Emil I received. The oil change price was a little more than other places and that's okay. My concern is the $25 charge to check tires and declare them okay. Every three days I have to check and fill my right front tire. More

In regards to Angie Hulsey, Service Advisior , she always makes the customer’s needs important. She works really hard to make the visit pleasant. Thanks always makes the customer’s needs important. She works really hard to make the visit pleasant. Thanks More

Steve Joplin is a class act. Top notch. Great service always. I've lived here for over 20 years and only do business with JM Jefferson City because of Steve and smokin Joe Herx across the street who I w always. I've lived here for over 20 years and only do business with JM Jefferson City because of Steve and smokin Joe Herx across the street who I would buy from in a heartbeat. More