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Joe Machens Hyundai

Columbia, MO

3.8
620 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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1300 Vandiver Drive

Columbia, MO

65202

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Showing 620 reviews

May 13, 2019

Shady dealership practices. 700 dollars that sounds fair. Actually get my loan back from the bank 3,400. Shady people told me I bought two plans. Worst part is he made it sound l More

by Cmbtmedic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Colton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Hobson
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2019 -

Joe Machens Hyundai responded

I’m sorry to hear about your experience with our dealership. I am going to forward your review to our management team for review and request that someone reach out to you.

March 21, 2019

Stellar customer service I just bought the car I really wanted st a price I can really afford! The staff was amazing. They were friendly and they were fast. I never dreamed More

by Pshuff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael, joe kelley
Mar 21, 2019 -

Joe Machens Hyundai responded

Thank you so much for the great review! We are very happy that Joe was able to help you get the car you wanted. And still were able to get to work on time! Please feel free to contact us anytime at Joe Machens Hyundai if you need additional assistance.

March 20, 2019

Service with a smile! I found the car I was looking for on Auto trader. I live in Chicago. I called the dealership, they put me in contact with Timothy Wilson. His friendly More

by Banderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Wilson, Hoss Devine
Mar 21, 2019 -

Joe Machens Hyundai responded

Thank you so much for the great review! And very kind words for Timothy and Hoss. We are very happy that they were able to help you get the vehicle you wanted. We certainly appreciate you taking the time to drive 385 miles to purchase a car from us. Please feel free to contact us anytime at Joe Machens Hyundai if you need additional assistance.

March 01, 2019

Good experience I had a good experience when I was there. Everyone was polite and willing to answer any questions you may have. I would go there to look for another c More

by ruby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Colton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Broaddus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Joe Machens Hyundai responded

Hi Ruby, We appreciate you taking the time to let us know how we are doing! Your feedback helps us create a better customer experience. And, thank you for the 5 star reviews for Ed and Tim! We are here to answer any questions you might have. Look forward to seeing you again when you start your search for another car! Thank you again!

December 06, 2018

Great service Joe Machens was referred to us by a friend. Will Coburn was a great sales person. Easy to work with and got us a great deal. We will be repeat cust More

by hwilloughby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Coburn
December 01, 2018

Repeat customer Dan and his team do a wonderful job. This is the second car I bought from them and they go above and beyond to serve me. More

by hillc25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael in finance, Dan Schoonover
November 13, 2018

Leased Car Dan Schoonover is a top-notch sales rep. He always makes us feel welcomed at the dealership. Just like our Hyundai, Dan is great. This is our 4th Hyun More

by mike potter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Schoonover
Nov 13, 2018 -

Joe Machens Hyundai responded

Mike, thank you for the positive feedback! We are very pleased to know you had a great sales experience with Dan again! We hope you enjoy your newest Hyundai purchase! thanks again for your business and being a loyal customer to us! We do appreciate you!

October 09, 2018

Great deal! After researching vehicles and dealerships we decided on Joe Machens. Joe Machens Hyundai was easy to work with and we got a great deal! We love our More

by Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Schoonover
Oct 10, 2018 -

Joe Machens Hyundai responded

Thank you for the positive feedback! We are very pleased to know you had a great car-buying experience with us! We hope you enjoy your new vehicle! Thanks again for your business!

September 28, 2018

great car We've owned several Hyundais over the years and found the Santa Fe the car we wanted. Joe Machens made it happen. We're very happy with it. More

by RJC9XUIT
Recommend Dealer
Yes
Employees Worked With
Sep 28, 2018 -

Joe Machens Hyundai responded

Thank you for the positive feedback! We are happy to know you had a great sales experience with our team! We do appreciate you and your business! Thanks again! Enjoy your new Santa Fe!

September 15, 2018

Tyler Is The Man Tyler, service advisor, is professional and cares about his customers. One embarrassing concern is apparently the TV in the waiting lounge has been ou More

by bcme
Recommend Dealer
Yes
Employees Worked With
Tyler Schrimpf
2
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