
Joe Machens Toyota
Columbia, MO
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
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oil change came in for oil change, multiple suggestions made for other work, didn't have time that morning, quote was going to be made and given to me when I lef came in for oil change, multiple suggestions made for other work, didn't have time that morning, quote was going to be made and given to me when I left. No quotes provided. Vehicle was to be washed, wasn't washed. And it took two hours for an oil change. Fortunately you have a great set-up that made waiting work and I could work and keep things going. I requested regular oil, that was what was on teh ticket, but someone billed it out as synthetic. I caught the mistake and it was taken care of. Paula was my service writer and was very thorough and helpful, not pushy at all, good to work with. More
Service Department The service department needs to be overhauled badly. It has grown lazy, complacent, and just plain awful. Several bad employees, specifically Matthew The service department needs to be overhauled badly. It has grown lazy, complacent, and just plain awful. Several bad employees, specifically Matthew Reid, still reside there and need to move on as I don't think they're not interested in getting better at offering service. Oil changes take WAY too long, and I'm still confused as to the reason of scheduling appointments when they are not remotely useful or honored. I had a 7:15am appointment for an oil change and my car wasn't brought in till 9am. Ridiculous! More
Great people to work with I hate having to sit around to buy a car. Joe Machens people made it as comfortable and as quick as possible. Happy with the deal I made. I hate having to sit around to buy a car. Joe Machens people made it as comfortable and as quick as possible. Happy with the deal I made. More
Very good service, reasonabley priced. Practically all of our service work here has been scheduled maintenance & they have always done good work at reasonable prices. They have always asked Practically all of our service work here has been scheduled maintenance & they have always done good work at reasonable prices. They have always asked first about performing anything additional and have explained their reasoning. Have had no problems scheduling appointments. More
Awesome employees all throughout!! I would like to personally thank Becky Lynch, Ryan Reynolds, and Ashley for making my lease experience very pleasant and endearing. From the time I t I would like to personally thank Becky Lynch, Ryan Reynolds, and Ashley for making my lease experience very pleasant and endearing. From the time I turned in my prior lease to getting a new lease out the parking lot, they each have made sure I was happy and pleased with the arrangements. Even when I got back to Ohio, the awesome communications and interaction has not let up one bit! They treat my messages with the utmost importance and make sure my driving experience and motor vehicle requirements are taken care of promptly and without worries. Keep up the great work! I won't hesitate to travel the whole distance to their dealership from Ohio to Missouri when my next lease experience comes around. They are the best! More
Very impressed and favorable experience State of the art dealership. Great and plentiful inventory. Helpful and friendly sales representation without high pressure sales. Customer friendl State of the art dealership. Great and plentiful inventory. Helpful and friendly sales representation without high pressure sales. Customer friendly. Efficient transaction from start to finish. More
Jimmy was awesome! Jimmy was so helpful during this process. This was my first car so I was a little reluctant on things but he took his time explaining everything and m Jimmy was so helpful during this process. This was my first car so I was a little reluctant on things but he took his time explaining everything and making sure I got exactly what I wanted. Now I’m driving my dream car! More
Great Service What a great experience I had at Joe Machens Toyota. From just driving in an having it checked in right away to how quick they got it done, all was i What a great experience I had at Joe Machens Toyota. From just driving in an having it checked in right away to how quick they got it done, all was impressive! The waiting room was first class and a wonderful place to spend time with my daughter. Thank you very much for treating us like we mattered. I almost can’t wait to go back!!! More
Oil change It’s to expensive to get a oil change. It cost me $78.00 just for an oil change. I also had a $15.00 coupon. That is out rages. They are also very slo It’s to expensive to get a oil change. It cost me $78.00 just for an oil change. I also had a $15.00 coupon. That is out rages. They are also very slow. I arrived early and it still took 2 hours. I have better stuff to do than sit and wait forever. More
Great Service Dept. The service personnel were prompt, polite, and professional. The service needed was somewhat time-consuming. However, the time estimate was accurate The service personnel were prompt, polite, and professional. The service needed was somewhat time-consuming. However, the time estimate was accurate. The customer lobby was comfortable and the amenities gracious. Work completed slightly ahead of estimate. Good job. More