Joe Machens Toyota

Tire rotation Prompt and timely service . Always courteous interaction with advisor, Terry Pruitt. Service completed in a timely manner Enjoyable and comfortabl Prompt and timely service . Always courteous interaction with advisor, Terry Pruitt. Service completed in a timely manner Enjoyable and comfortable waiting area. Friendly staff. Great sales lady,Becky Lynch. More

Great I had a good experience with alex. He was very informative with the truck that I was interested in. The dealership had a good inventory that I was loo I had a good experience with alex. He was very informative with the truck that I was interested in. The dealership had a good inventory that I was looking for More

Everything went smoothly my car was washed would have liked for it to have been dried as well covered it dried water spots dark color car looked bad. Also not sure how long my my car was washed would have liked for it to have been dried as well covered it dried water spots dark color car looked bad. Also not sure how long my car was done had I not gone to ask 30 minutes after I saw it was parked outside the bay I'm not sure how much longer I would have waited. More

Good service, as always I came in because of a recall. Everything was done quickly and efficiently. The service representative was friendly and polite. Couldn't ask for be I came in because of a recall. Everything was done quickly and efficiently. The service representative was friendly and polite. Couldn't ask for better care. More

Too long It took long to get an oil change!! Bad experience!!!! I was just waiting and no consideration give to me by the staff explaining the situation!! It took long to get an oil change!! Bad experience!!!! I was just waiting and no consideration give to me by the staff explaining the situation!! More

Great A great experience friendly staff and willingness to mantinance my car! Thank you taking the time to work with me. Again thank you very much! A great experience friendly staff and willingness to mantinance my car! Thank you taking the time to work with me. Again thank you very much! More

Terrible customer service AGAIN! When going in for my schedule maintenance I Was told by Paula that she was helping a customer and after that she was going to lunch and that I needed When going in for my schedule maintenance I Was told by Paula that she was helping a customer and after that she was going to lunch and that I needed to just go stand by my car and somebody would eventually help me. I was like okay not sure who she was helping as nobody was with her but my issue was the comment after about going to lunch. Then when I came back to pick up my vehicle the guy who is in the same room as Paula wouldn’t even acknowledge my presence so after a few minutes I went out and asked if someone could help me get my keys so I could leave. They guy who helped me was very friendly. I then notified that my license plate was bent along with the holder. Went back in and was told u prob just need to bend it back as it prob happened when they washed your car. The man came out and helped bend it back but it isn’t perfect. I was told that I could get it fixed next time I brought my vehicle back in. I thanked him and left. I was so mad a the again terrible customer service that I received I couldn’t even address it at the time because i didn’t want to make a seen. I swear I will never purchase a vehicle from you or new tires and I will strongly discourage anyone I know from buying from you. This is the second bad review I have given with no response. I gave you another chance just in case it was an isolated event but clearly it is not. I guess Machens doesn’t care about customer service. More

Terry Pruet always my choice - excellent service Service was very good for both cars this week. Terry getting the detail job set up with little notice very appreciated. Felt comfortable with preparat Service was very good for both cars this week. Terry getting the detail job set up with little notice very appreciated. Felt comfortable with preparation of car for family to take a long trip. More

Very easy experience Friendly people and quick service. Greg gave us a great price. Relaxed atmosphere with no pressure sales. I was in a car accident and everyone was ver Friendly people and quick service. Greg gave us a great price. Relaxed atmosphere with no pressure sales. I was in a car accident and everyone was very caring. More

You have a top-rate service person in Paula Ortiz I have good service Weather Service department or salesperson Danny gingerich who has sold me many many cars nothing bad to say about Machens Toyota I have good service Weather Service department or salesperson Danny gingerich who has sold me many many cars nothing bad to say about Machens Toyota More