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Joe Machens Toyota
Columbia, MO
1,419 Reviews
Joe Machens Toyota is number #1 volume Toyota Dealer in Mid-Missouri. From the moment you walk into our Brand New 65000 sq. ft. building with our state of Art Showroom, you will see our commitment to Customer Service is second to none.We offer to all our Guest Complementary Icy Machine, Starbucks Coffee,Ice Cream, Snacks and Soda dispenser with over 100 flavors of Soda. And if that is not enough, we built a Arcade Room with NASCAR Pinball, variety of other games. We strive to make your experience with Joe Machens Toyota a good one – for the life of your vehicle. Take a Look at our large inventory of New Corolla, Camry, CH-R, Yaris IA, Corolla Hatchback, 86, Avalon, Prius, Venza, Rav4, Sienna, Highlander, Tacoma, and Tundra vehicle's, on our Web Site. Whether you are in Columbia, Jefferson City, Boonville, Moberly, Mexico, or Fulton and need to Purchase, Lease, Finance, or Service a New Toyota or any of our 1300 Pre-owned vehicles, you’ve come to the right place. Feel feel to stop by or call 5736-814-6980 to schedule your private showing.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
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Showing 1,419 reviews
September 19, 2018
Poor customer service After recieving a call to set up an appt and getting yelled ar for not uaing a 6 month free service bc I did not have time, it was hard to get a time After recieving a call to set up an appt and getting yelled ar for not uaing a 6 month free service bc I did not have time, it was hard to get a time to work. My work demands i can not be gone for long periods of time. Meaning theor shuttle was useless, i had to find my own way back to work then to get my vehicle. No time frame as to when my vehicle would be done either. More
by Jmartin
Verified CustomerEmployees Worked With
Clay Stottlemyre
September 18, 2018
They are thorough and speedy. Prices seem a bit high depending on the work, but I feel they are well trained and know their stuff. Good Service and easy to get to. Prices seem a bit high depending on the work, but I feel they are well trained and know their stuff. Good Service and easy to get to. More
by MNR_BLACK
Employees Worked With
Matthew Reid
September 18, 2018
somewhat disappointed We were a little disappointed in the sales mgr (Joe Haner) as he was not very friendly as he has been in the past. We have purchased several new cars We were a little disappointed in the sales mgr (Joe Haner) as he was not very friendly as he has been in the past. We have purchased several new cars from this dealership and he was always friendly and willing to talk with us. Not this time. We will probably shop somewhere else in the future. Chick Ashworth was very good and friendly. We just didn’t get that “warm” feeling at this dealership. More
by 1ELVIS
September 16, 2018
TOYOTA Care: Columbia 1st six month visit, Saturday morning care in Columbia worth doing after a busy week. Treated well and great care guaranteed. Customer Service Tech to 1st six month visit, Saturday morning care in Columbia worth doing after a busy week. Treated well and great care guaranteed. Customer Service Tech took good care of my care needs and questions as if he was anticipating my arrival and was ready to meet my expectations. More
by Ms King
Employees Worked With
Other Employees :
Joe Haner, Terry Pruett, Darnell Thomas, Shawn Hall, Dominique Warrick, Matthew Reid, Lori Lindsay, Justin Brown
September 16, 2018
Easy transition Darnell our salesman was able to get our lease updated to a 2018 vehicle for the same payment and terms. Very easy to deal with everyone and all very Darnell our salesman was able to get our lease updated to a 2018 vehicle for the same payment and terms. Very easy to deal with everyone and all very helpful and friendly! More
by rchambers
Employees Worked With
Darnell Thomas, Brian Bailey, Randy Oliver
September 16, 2018
2019 Avalon hybrid Cody provided excellent service when we purchased our car. We especially liked his regular updates about our new car as it was being assembled. He als Cody provided excellent service when we purchased our car. We especially liked his regular updates about our new car as it was being assembled. He also was very knowledgeable about how the vehicle operated and did an exceptional job of teaching us about all its features. We are very happy with our purchase and with our experience at Joe Machens. More
by Happy Avalon owner
Employees Worked With
Tim in finance, Cody Allison
September 16, 2018
Regular maintence They are always quick and efficent. Love the maintenance reminders as I tend to be forgetful! Have had no problems with my vehicle or employees!! They are always quick and efficent. Love the maintenance reminders as I tend to be forgetful! Have had no problems with my vehicle or employees!! More
by CUTEKONA57
Employees Worked With
September 16, 2018
Replace light Needed fog light replaced. Easily made appt. Appt was quick and easy. I did not stay so they let me know by phone and email that it was finished. No Needed fog light replaced. Easily made appt. Appt was quick and easy. I did not stay so they let me know by phone and email that it was finished. No one washed van or offered. We rarely get a wash anymore because it’s always out of order More
by JARBOEM
Employees Worked With
Jesse Edler
September 16, 2018
The Good GuysThey are always friendly and always helpful They are always friendly and always helpful. Their work is always excellent and professional. It is a pleasure to work with this dealership. The waiti They are always friendly and always helpful. Their work is always excellent and professional. It is a pleasure to work with this dealership. The waiting area is comfortable and lacks nothing. More
by ICECOLDBEAR
Employees Worked With
Ryan Lee and Derick M Ingram
September 15, 2018
Great Experience! When we visited the dealership earlier in the week, we had a pretty good idea about what we wanted but upon arrival we changed our minds. Becky worked When we visited the dealership earlier in the week, we had a pretty good idea about what we wanted but upon arrival we changed our minds. Becky worked with us throughout our mind changes and she was so knowledgeable answering our questions. When we left to think things over, she was respectful and professional, she was never pushy. We returned today and she remembered all of our discussions and preferences. That attention to detail was reassuring that she is not only a caring person, but that she was interested in finding us what we wanted, not what she wanted us to buy. I will definitely work with Becky and any other rep from Joe Machens Toyota again-I was very impressed! More
by Hadojo42
Employees Worked With
Tim from Dallas/Atlanta, Becky Lynch
