Joe Machens Toyota

Very efficient I had a problem with my car alarm going off. They figured out the possible problem, fixed the problem, and made sure I could still make it to all my c I had a problem with my car alarm going off. They figured out the possible problem, fixed the problem, and made sure I could still make it to all my classes. More

Joe Machens Service Center rocks Very friendly professional & quick thanks for always providing great service Matt Reid. In & out for oil change & tire rotation in 1 hour on a Saturda Very friendly professional & quick thanks for always providing great service Matt Reid. In & out for oil change & tire rotation in 1 hour on a Saturday More

quick and painless My car wouldn't start. So I had it towed to the service center, it got in late in the day, and the next day at 8:30 am it was done. My car wouldn't start. So I had it towed to the service center, it got in late in the day, and the next day at 8:30 am it was done. More

Good. Staff is always friendly. The staff are very nice and will let you know if any problems with the car. I use the shuttle service so I can leave my car at the dealership while I The staff are very nice and will let you know if any problems with the car. I use the shuttle service so I can leave my car at the dealership while I am at work. Dave-The driver, is very nice and I enjoy talking with him. Paula is professional and nice also. More

Great service!! Very organized, quick service, and very helpful service representatives! The reps meet you the minute you pull in the garage and come get you the minu Very organized, quick service, and very helpful service representatives! The reps meet you the minute you pull in the garage and come get you the minute your car is ready. More

Great customer service, way understaffed The accounting department was horribly understaffed and overworked! We spent over 7 hours at the dealership and a large portion of that was because th The accounting department was horribly understaffed and overworked! We spent over 7 hours at the dealership and a large portion of that was because the one accounting person was getting slammed. It was not his fault and he was an excellent individual, but he can only do so much. Hire more accountants! The time spent waiting on the busy accountant made for a bad experience, and the customer service (outside the waiting portion) was the redeeming factor for the rating I gave. More

The guy i worked with was not friendly Went in for services and the guy I worked with was very unfriendly and seemed like he didn't want to work with me. He tried to deny my coupon and only Went in for services and the guy I worked with was very unfriendly and seemed like he didn't want to work with me. He tried to deny my coupon and only applied after I asked to speak to a manager. The guy's who worked on my car did a great job, but Clay made it a very bad experience! More

Rusted Frame Brought truck in to get tune up, was notified truck had recall on frame they checked and frame was rusted all the way through. They ordered a new fram Brought truck in to get tune up, was notified truck had recall on frame they checked and frame was rusted all the way through. They ordered a new frame and replaced at no charge. Thank you for your fast service everything was taken care of without any problems. More

Best experience ever Darnell is a very hard-working and friendly salesman. Unreplaceable. Jake was relentless. He worked and work, used his resources and would not give u Darnell is a very hard-working and friendly salesman. Unreplaceable. Jake was relentless. He worked and work, used his resources and would not give up until he reached the payment range I could afford. This was probably the best experience I have ever had in any dealership. More

Excellent Easy to schedule, friendly service. The service was finished earlier than expected. Jesse was in contact and updated me when they discovered that my Easy to schedule, friendly service. The service was finished earlier than expected. Jesse was in contact and updated me when they discovered that my air filters needed to be replaced. More