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Joe Machens Toyota

Columbia, MO

4.0
1,419 Reviews
Joe Machens Toyota is number #1 volume Toyota Dealer in Mid-Missouri. From the moment you walk into our Brand New 65000 sq. ft. building with our state of Art Showroom, you will see our commitment to Customer Service is second to none.We offer to all our Guest Complementary Icy Machine, Starbucks Coffee,Ice Cream, Snacks and Soda dispenser with over 100 flavors of Soda. And if that is not enough, we built a Arcade Room with NASCAR Pinball, variety of other games. We strive to make your experience with Joe Machens Toyota a good one – for the life of your vehicle. Take a Look at our large inventory of New Corolla, Camry, CH-R, Yaris IA, Corolla Hatchback, 86, Avalon, Prius, Venza, Rav4, Sienna, Highlander, Tacoma, and Tundra vehicle's, on our Web Site. Whether you are in Columbia, Jefferson City, Boonville, Moberly, Mexico, or Fulton and need to Purchase, Lease, Finance, or Service a New Toyota or any of our 1300 Pre-owned vehicles, you’ve come to the right place. Feel feel to stop by or call 5736-814-6980 to schedule your private showing.
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1180 Vandiver Dr

Columbia, MO

65202

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Showing 1,419 reviews

August 28, 2018

It is great! I visited toyota service center yesterday to change oil. Employees are very kind and, they finished oil change very quickly on a short time. Everythi More

by bys0522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
Aug 29, 2018 -

Joe Machens Toyota responded

Thank you for sharing your positive feedback with us! We are happy to know you had a great service visit with our team! Come back and see us! We appreciate you!

August 28, 2018

Excellent Darnell Thomas is a great sales rep. I will continue to go to him as I long as I can drive. I love the experience at Toyota More

by SLBS69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Thomas
Aug 29, 2018 -

Joe Machens Toyota responded

Thank you so much for the positive feedback! We are happy to know you had an excellent sales experience with Darnell! We hope you enjoy your new purchase, thanks again for your business! We appreciate you!

August 28, 2018

Oil change. Great service My experience was great. I was treated like family. Great customer service I received an text when my service was complete and terry also answered. Te More

by SSLMLRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
Aug 29, 2018 -

Joe Machens Toyota responded

We are happy to hear you had a great overall service experience and that Terry was able to answer your questions! We do appreciate you! Thanks again for your business, come back and see us!

August 26, 2018

Dean Hovis Second time leasing from Dean ...Dean made the whole process as painful as possible...showed me several options & was very patient ...will definitely More

by bjohnwi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Hovis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Joe Machens Toyota responded

Thank you for sharing your positive feedback! We are glad to know you had another great experience leasing with Dean! We do appreciate your business!

August 26, 2018

First Time This is the first time we've taken our Toyota to the service center. We appreciate the attention ri detail. We were looking quality, knowledge and exp More

by FLEHARTYT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Joe Machens Toyota responded

We are happy to know you had a great first service visit with our team! We do appreciate you and your positive feedback! Thanks again for your business!

August 26, 2018

Service I was in and out in less than 1 hr. Even with the repair on my car. The shop was clean. The service personnel were very courtious. The repairs were re More

by SMVERSLUES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
Aug 27, 2018 -

Joe Machens Toyota responded

Thank you so much for the positive feedback! We are happy to know you had a great overall service experience! We do appreciate you and your business, come back and see us!

August 25, 2018

Second bad experience Gary Willis is a phenomenal salesman, and the only reason I ended up buying my vehicle yesterday. If he isnt employed there, I will never return. Br More

by DPOFALL09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon in finance, Gary in sales., Brian Bailey
Aug 25, 2018 -

Joe Machens Toyota responded

We sincerely apologize for your experience with us. We will alert our management team of this situation and investigate further. We do strive for quality customer service and appreciate your honest feedback. Again, we are very sorry for the frustration and inconvenience this has caused.

August 24, 2018

Service of our Rav 4 The service was great it was outstanding. Terry Pruett was great and very helpful I would tell anyone looking for service our possible purchase of a c More

by HARRYLKILGORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Pruett, Brian Bailey
Aug 24, 2018 -

Joe Machens Toyota responded

Harry, thank you so much for the great feedback! We are very happy to know you had an overall excellent service experience with Terry and our team! Thanks again!

August 24, 2018

Always pleased and satisfied! Taking our Highlander in for service is a good experience. The work is always completed in a timely manner and I have never been disappointed in how More

by yrralb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shawn Hall, Sam Edwards, Cody Allison, Lori Lindsay, Justin Brown
Aug 24, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to hear you had a great service visit with our team! We do appreciate you and your business! Thanks again!

August 23, 2018

Service was done quickly and the price was right. Staff was friendly and helpful. I appreciated the cold water and snacks, comfortable waiting room and cle More

by BARBIDAHL1340
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
Aug 23, 2018 -

Joe Machens Toyota responded

We are happy to know you had an overall great and quick service visit! Thank you for sharing your positive feedback with us! We do appreciate you and your business!

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