Joe Machens Toyota

Very busy dealership but great, friendly service When I arrived I was greeted quickly and the service writer was friendly and helpful. The dealership has a nice waiting room with lots of seating wit When I arrived I was greeted quickly and the service writer was friendly and helpful. The dealership has a nice waiting room with lots of seating with TV's, free WIFI and snacks. More

Oil change and tire rotation Quick and professional. Even told me my Runner wasn't actually due for an oil change, but I maintained that I change more frequently than the book re Quick and professional. Even told me my Runner wasn't actually due for an oil change, but I maintained that I change more frequently than the book recommends ...old school. More

Best Salesman! Jim Ellis has served us well over the last 6 years, he sold us a used SUV for our first deal with Joe Machens Toyota and we have since leased three ve Jim Ellis has served us well over the last 6 years, he sold us a used SUV for our first deal with Joe Machens Toyota and we have since leased three vehicles with the help of Jim. I may be a little biased but I wouldn't deal with anyone else. We have been thrilled with all of our vehicles and spread the word every chance we get. We've never met a unfriendly person while visiting Machens Toyota, and the service is the best. More

Maintenance OK, Vehicle Flaw Was Not The RAV has an opening near the air duct that allows mice into the glove compartment area. Repairs for damage are not covered under the bumper to bum The RAV has an opening near the air duct that allows mice into the glove compartment area. Repairs for damage are not covered under the bumper to bumper warranty. Wiring under the hood is also vulnerable to rodent damage, which should be addressed by Toyota. Also the free car wash wasn't working once again. I was told I could drop by in the future for a car wash, but I live over 25 miles from this dealer, so that is not a practical solution. More

Excellent service. No problem from sales to buying and finance. I would defginitely recommend. I bought my last car there also. Everyone seemed friendly and knowledgeabl No problem from sales to buying and finance. I would defginitely recommend. I bought my last car there also. Everyone seemed friendly and knowledgeable. Everything was clean. More

Service Great although they didn’t replace the cabin filter they just gave it to me to do at home. Thought they would do it not me Great although they didn’t replace the cabin filter they just gave it to me to do at home. Thought they would do it not me More

Great customer service My direct customer service contact was professional and courteous. He personally made sure my car was cleaned before service was completed. Appreciate My direct customer service contact was professional and courteous. He personally made sure my car was cleaned before service was completed. Appreciated the extra effort. More

Great Experience! From the friendly faces who opened doors and asked to help us...to discussing final terms of the purchase. The experience and the people were all gre From the friendly faces who opened doors and asked to help us...to discussing final terms of the purchase. The experience and the people were all great! More

I went in for service and ended up buying a car i don't do recommendations for businesses. I worked my deal and probably got screwed a little on price of my trade in but that was my choice wither to i don't do recommendations for businesses. I worked my deal and probably got screwed a little on price of my trade in but that was my choice wither to accept it or not. More

5000 mike service Prompt, great inspection check, was able to use service coupon, courteous personnel. Great seating/television accommodations for waiting. Advisor was Prompt, great inspection check, was able to use service coupon, courteous personnel. Great seating/television accommodations for waiting. Advisor was very helpful in explaining wear issue on front versus rear brake pads. More